Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthya Lopez

Yucca Valley,CA

Summary

Dependable and successful woker with 5 years of experience in both office and dining environments. Maintain professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Quick-learning team player with effective communication and organization skills providing fast, high-quality customer service.

Overview

5
5
years of professional experience

Work History

Server/busser

All Star Burger
10.2023 - Current
  • Work in a highly fast paced environment
  • Maintain a professional and respectful work ethic while handling any customer conflicts
  • Responsible for retrieving and serving food and beverages to all customers in a timely and professional matter
  • Practice proper food safety and sanitation in the work area frequently
  • Assist other co-workers if needed.
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve food and beverages promptly with focused attention to customer needs.

Sales Representative

California Welcome Center
04.2021 - 06.2022
  • Communicated with business owners/Managers daily through phone calls, emails, and fax
  • Managed all business portfolios and information as well as important financial documents
  • Professionally handled large cash/credit payments from multiple businesses in 29 palms, Yucca Valley, Joshua tree, Pioneertown, and Morongo
  • This job consisted of going door to door to all businesses throughout the community to help promote their business/information inside of the welcome center for all tourists and visitors to discover
  • Engaged in friendly conversations to assist all visitors and tourists about location information and basic knowledge of our community.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Office Assistant

Desert Escrow
09.2020 - 02.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Sales service expert

24 Hour Fitness
02.2019 - 03.2020
  • Kept all work areas clean, lobby, workout equipment, bathrooms etc
  • Friendly communication to all guests to sell memberships
  • Ensured members received a friendly greeting/check-in with proper attention to their needs
  • Ability to work with computers
  • Ability to work as part of a team
  • Built strong friendly relationships with Co-workers/all guests and member
  • Explained all financial responsibility for yearly and monthly memberships as well as gathering all information for member profiles
  • Engaged in friendly communication with new/current members trying to up sale training packages and recommend the best personal trainer for their specific needs and goals.

Education

High School Diploma -

Yucca Valley High School
Yucca Valley, CA
06.2016

Skills

  • Organization skills
  • Time management
  • Basic computer skills
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling

Timeline

Server/busser

All Star Burger
10.2023 - Current

Sales Representative

California Welcome Center
04.2021 - 06.2022

Office Assistant

Desert Escrow
09.2020 - 02.2021

Sales service expert

24 Hour Fitness
02.2019 - 03.2020

High School Diploma -

Yucca Valley High School

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Cynthya Lopez