Cyprian Brodowski
Inman,SC
Summary
Highly proactive professional with 10 years of experience in team leadership in military and restaurant industry. Background includes sales, management, customer service, automotive repair and technical maintenance in fast-paced, high-stress settings. Dedicated, hardworking American male with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Chili's Bar And Grill
07.2022 - 07.2023
- Regularly maintained and repaired restaurant equipment and integral systems. i.e.; Oven, Flattop grill, coolers and freezers, fryers, computers, ice machines, and others.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance and Team member unity and cohesion by completing frequent line checks, and spending most of each shift right alongside the cooks and servers, leading from the front.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Carefully interviewed, selected, trained, and supervised staff.
Bartender/Server
Chili's Bar And Grill
02.2017 - 07.2023
- Prepared and served a huge variety of Alcoholic beverages and meals in a fast-paced, high-volume,and stressful environment, maintaining team cohesion and guest satisfaction all the while.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS and handheld systems to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers, but also made sure all guests were treated with kindness, respect, and understanding.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Estimator
Maaco Auto Body
01.2016 - 01.2017
- Conducted multi-point inspection of vehicles using Autadex software to determine severity of body and mechanical damage, and provided customers with an accurate estimate to repair vehicle to insurance standards.
- Used consultative sales techniques to understand customer needs, inspect paint and body damage, and recommend autobody and paint services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Updated customers on progress of their vehicles, and helped coordinate car rentals with their insurance.
- Ordered new, used, and aftermarket auto parts needed for repairs through various dealerships and vendors.
Inbound Sales Representative
Red Ventures
02.2015 - 12.2015
- Trained extensively in Sales tactics, utilizing the knowledge to maintain excellent sales metrics and numbers.
- Received multiple awards and prizes for exceeding target goals and consistently placed in the top 10% of Sale associates, maximizing company profits and sales commissions.
- Developed and maintained working knowledge of Direct TV and AT&T products and services to deliver timely, accurate information, and make same call sales.
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Performed work in compliance with established regulations, policies and standard operating procedures.
Maintenance Technician
Five Star Senior Living, Summit Place
05.2014 - 01.2015
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained the proper functioning of a multilevel, luxury senior care facility and helped assist employees and residents with various daily tasks.
- Repaired and renovated apartments within the facility to make ready for new residents.
- Re-painted and repaired drywall, installed new lighting and electrical fixtures, air Conditioners, plumbing fixtures, and kitchen appliances.
- Ensured the facility was compliant with state and federal codes and regulation; specifically in regards to fire codes, maintaining boilers, emergency doors, lighting, handicapped accessibility and safety, and also repaired commercial kitchen equipmen.
- Interacted and assisted residents with maintenance issues as well as simple daily tasks. Also assisted the medical and administrative Staff care for the resident, specifically in the memory care center.
Combat Engineer (12B)
US Army
12.2004 - 12.2012
- Maintained 100% accountability of assigned equipment worth more than $ 4,000,000.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Worked with heavy equipment to build roads, remove obstacles, build fortification, and transport troops and equipment.
- Trained with and deployed various explosives and mines to hinder enemy operations in both offensive and defensive situation.
- Certified Combat Lifesaver and used 9 Line Medevac procedure over radio to report and extract casualties.
- Trained soldiers in route clearance and IED removal, weapons, medical assistance and kept accountability for personnel and sensitive equipment during operations.
Education
Bachelor of Arts - History
Marshall University
Huntington, WV12.2011
Skills
- Labor and Cost Control
- Team Leadership
- Purchasing and Ordering
- Sales
- Conflict Resolution experience
- Technical and Mechanical Maintenance Skills
- Team Building and Cohesion
- Microsoft Office
- Writing & Editing
- Bartending expertise
- High Stress Management
- Experienced with Forklifts and Heavy Construction Equipment, and explosives
Languages
Polish
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Restaurant Manager
Chili's Bar And Grill
07.2022 - 07.2023
Bartender/Server
Chili's Bar And Grill
02.2017 - 07.2023
Sales Estimator
Maaco Auto Body
01.2016 - 01.2017
Inbound Sales Representative
Red Ventures
02.2015 - 12.2015
Maintenance Technician
Five Star Senior Living, Summit Place
05.2014 - 01.2015
Combat Engineer (12B)
US Army
12.2004 - 12.2012
Bachelor of Arts - History
Marshall University
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