Cyprian Mndebele
Business Analyst
Pimville,Gauteng
Summary
Creative Business Owner with exceptional background spent in the FMCG/B2B Sectors. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Studious Project Business Analyst offering 10 years of extensive experience in Business Operations. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Results-driven Marketing/Sales Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Collaborative team-player with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Business Owner/Operator
Nkondzo Projects
09.2010 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Employed prompt decision-making and in-depth research to resolve issues.
- Trained and motivated employees to perform daily business functions.
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Strategic Business Consultant
Aerodrome Management Services
04.2017 - 03.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Devised processes to boost long-term business success and increase profit levels.
- Developed complete business plans and operational strategies for new and existing business.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Led restructuring of organization internal processes, resulting in improved performance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated and resolved disputes between stakeholders finding mutually beneficial solutions.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
Senior Sales Coordinator
Discovery Holdings (Pruhealth)
06.2006 - 06.2009
- Kept detailed track of sales and customer information in company system.
- Monitored sales team performance and provided constructive feedback.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Participated in store meetings and product training sessions to understand and sell items.
- Developed and maintained knowledge of current sales and promotions.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Merchandiser Manager
Arch Chemicals (Pty) Ltd
03.2002 - 06.2006
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Interacted with customers to obtain feedback and drive satisfaction.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Developed and implemented successful strategies to increase sales and profits.
- Analyzed industry trends to develop relevant offerings.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- 150 Retailers (hardware, supermarkets, pool shops) and 6 merchandisers under me.
Education
No Degree - Data Analyst
RLabs
Cape Town 04.2001 -
BBA - Business Analysis
University of The People
Pasadena, CA 04.2001 -
Sales And Marketing Diploma - Marketing Management And Research
Damelin
Roodepoort 04.2001 -
Skills
Marketing Campaign Development
Contract Negotiation
Inventory Control
Personnel Management
Marketing Expertise
Operations Management
Business Process Optimization
Strategic Marketing
Sales Tactics
Business Planning
Project Management
Sales Strategy
Customer Service
Employee Training
Employee Development
Staff Management
Business Administration
Business Development
Relationship Building
Driven and Determined
Business Marketing
Entrepreneurial Personality
Customer Relations
Negotiation
New Business Development
Attention to Detail
Strategic Decision-Making
Accomplishments
- Collaborated with team of two in the development of Crispy Clean Laundry.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved low sales for a Commercial Laundry which led to the business operating 24 hours with 2 hotels and a hospital as new clients.
- Supervised team of 11 staff members.
Timeline
Strategic Business Consultant
Aerodrome Management Services
04.2017 - 03.2018
Business Owner/Operator
Nkondzo Projects
09.2010 - Current
Senior Sales Coordinator
Discovery Holdings (Pruhealth)
06.2006 - 06.2009
Merchandiser Manager
Arch Chemicals (Pty) Ltd
03.2002 - 06.2006
No Degree - Data Analyst
RLabs
04.2001 -
BBA - Business Analysis
University of The People
04.2001 -
Sales And Marketing Diploma - Marketing Management And Research
Damelin
04.2001 -