Cyra Curry-Stevens
Paralegal-Administrative Coordinator
Dover,DE
Summary
Experienced administrative leader excelling in managing business operations, community advocacy, and housing advocacy. Skilled in multitasking, client relations, and comprehensive assessments. Expertise includes overseeing diverse tasks efficiently, fostering community engagement, and addressing complex issues strategically.
Overview
10
10
years of professional experience
3
3
Years of Community Advocacy
Work History
Paralegal - Housing Advocate
Community Legal Aid Society Inc.
Wilmington , DE
2024.02 - Current
- Conduct client interviews to understand legal concerns, preferences, and case goals for effective advocacy. Tailor strategies to meet individual needs and objectives.
- Review and organize supporting documents, case files, and agreements for clients to ensure accuracy and efficiency. Properly manage materials in order to streamline processes, improve communication, and enhance overall client satisfaction.
- Build rapport and trust with clients for successful representation. Utilize elite communication skills and methods that are key to ensuring clients feel heard and supported throughout the legal process. Offer support and clarity throughout the process to help clients make informed decisions.
- Complete weekly training courses for the Qualified Tenant Advocate (QTA) certification to represent clients in Summary Possession hearings within the Justice of the Peace Courts of Delaware. Apply the training, skills, and knowledge to represent clients confidently and competently as a non-lawyer advocate.
Community Case Manager
Habitat for Humanity
Dover , DE
2023.01 - 2024.02
- Maintained accurate records of all client contacts and activities according to policies provided by Delaware State Housing Authority's Housing Outreach and Stability Services Program (HOSS)
- Advised clients on legal options available when faced with eviction notifications or crisis events. Provided mediation and negotiation services to assist clients in communicating effectively with landlords
- Assisted clients with accessing health care, mental health support, housing, education, employment opportunities, transportation, food resources, and other community supports
- Collaborated with local legal services agencies, such as Community Legal Aid Society Inc., Legal Services Corporation Delaware, and Delaware Volunteer Legal Services to identify the clients' legal challenges
Community Navigator - Rental Housing Specialist
Habitat for Humanity
Dover , DE
2022.02 - 2024.02
- Community Navigator for the Delaware Housing Assistance Program (DEHAP) administered by Delaware State Housing Authority to assist with fair and accurate disbursement of national Emergency Rental Assistance (ERA) funds to qualifying households that were adversely affected during the COVID-19 pandemic
- Participated in planning, production, and administration of events for the department of Neighborhood Revitalization/CDHFH community events
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals for over 450 cases from March 1, 2022-Current
- Developed trusting relationships with social services, non profit agencies, the Delaware Library Association, and governmental agencies
Additional Experience
Upon Request
Education
Life & Health Insurance Producer - Insurance And Risk Management
State Of Delaware
Dover 10.2020
Bachelor of Science - Business Management
Delaware State University
Dover, DE05.2019
Skills
- Research and Fact Collecting
- Project Management
- Problem Resolution
- Case Management
Timeline
Paralegal - Housing Advocate
Community Legal Aid Society Inc.
2024.02 - Current
Community Case Manager
Habitat for Humanity
2023.01 - 2024.02
Community Navigator - Rental Housing Specialist
Habitat for Humanity
2022.02 - 2024.02
- Vocational Certificate or Credential, Sales, Distribution, and Marketing Operations - Sussex Tech - Georgetown, DE
Additional Experience
Upon Request
Life & Health Insurance Producer - Insurance And Risk Management
State Of Delaware
Bachelor of Science - Business Management
Delaware State University
Affiliations
- Member of the Diversity, Equity, and Inclusion Committee at Community Legal Aid Society Inc. aiding to create a staff culture where all employees feel a sense of belonging, value, and respect.
- Member of the Diversity, Equity, and Inclusion Committee at CDHFH to assist with staff awareness and connectivity.
- Vice President of She Is Destined Inc mentoring organization for outreach to youth in Delaware year 2020-2021.
- Assistant for Delaware State University's (DSU) office of Career Services to help students and graduates find employment aligned with their skills and training.
- Hornet Ambassador for DSU
- Assistant for DSU's International Affairs office providing services to foreign exchange students and current students who had interest in traveling abroad.
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