Cyrell Mae Cadelinia
WAIPAHU,HI
Summary
At Dress For Less, I spearheaded initiatives that significantly enhanced store performance and customer satisfaction. Leveraging strong problem-solving and leadership skills, I improved sales strategies and employee retention, directly contributing to a more efficient, customer-focused environment. My approach to retail operations and team building resulted in measurable achievements in store management and service excellence.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Dress For Less
12.2016 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Education
Bachelor Management - Management And Management Accounting
Divine Word College Philippines
Philippines03.2015
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Store Organization
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
- Store operations
- Employee Scheduling
- Hiring and Training
- Loss Prevention
Timeline
Assistant Store Manager
Dress For Less
12.2016 - Current
Bachelor Management - Management And Management Accounting
Divine Word College Philippines
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