Cyri Tjaden

Strategic Program Management.

• Serves on the senior leadership team in support of the Program Director and Executive Director in achieving annual goals and strategic alignment of program resources and outcomes.
• Supports annual budget and strategic planning processes for programs and people operations departments including workforce planning, compensation, and training accounts.
• Plans, executes, and evaluates ongoing, multi-level training, learning, and development programs for achieving and evaluating high performance in programmatic, operational, and human resources functions.
• Leads collaborative, cross-team project management to ensure strategic timelines are met, projects achieve desired outcomes, and change management processes are successful.
• Supervises a team to ensure productivity and quality standards are consistently met.
• Analyzes large datasets to identify trends, patterns, and correlations for business insights.

Career Pathways and People Operations.

• Directs and optimizes hiring, training, onboarding, performance management, and workforce development strategies.
• Develops comprehensive hiring best practices, and develops and leads training in advanced interviewing and applicant experience methodologies.
• Consistently improves people operations, process models for strategic efficiency, and budget alignment.

• Supervised employees in day-to-day operations, including staff scheduling, personnel management, and resource allocation within a $5 million operating budget.
• Developed training for employees on the proper use of database software applications.
• Provided oversight on projects from initiation through completion, ensuring deadlines are met within budget constraints.
• Developed and implemented new procedures to improve operational efficiency.
• Managed vendor relationships for national program compliance.
• Ensured that program and operations functions met strategic goals and outcomes.
• Managed payroll processes, including timesheets, vacation requests, attendance tracking, and payroll entry.

• Organized and executed 291 program and training events, engaging 11,415 participants over 705 days of immersive experiences
• Developed and facilitated training for over 100 employees annually
• Delivered outstanding customer service to program partners, participants, and vendors.
• Directed logistics for events encompassing permitting, compliance, reservations, transportation, staffing, and evaluation.

• Directed immersive wilderness experiences for over 3,834 participants.
• Ensured safety, quality, and cost-effectiveness of program resources.
• Coached and mentored Co-Leaders to enhance performance outcomes.

• Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
• Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
• Motivated students to achieve academic success while fostering an environment of respect and acceptance.
• Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.

• Managed budgeting and financial aspects of program operations including forecasting revenue and expenses.
• Trained staff on proper maintenance techniques for gear used during activities.
• Collaborated with local organizations to coordinate transportation and lodging for participants.
• Organized and directed outdoor education adventure trips, ensuring compliance with safety regulations.
• Designed interactive learning experiences that engaged students in meaningful dialogue about nature-based topics.

• Additional Coursework in organizational behavior and leadership strategies

• Currently studying for Society for Human Resource Management Certified Professional certification (SHRM-CP) with a December 2025 target completion date