Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cyriah Williams

Ventura

Summary


Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

5
5
years of professional experience

Work History

Cashier

Lowes Home Improvment
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Sales Associate/Assistant Manager

Floor & Decor
04.2022 - 04.2024
  • At Floor & Decor :
  • Established personal connections with customers, exceeding customer service expectations
  • Performed a full audit of inventory and sales reports, ensuring accuracy
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Built rapport with clients by providing quality customer service and problem solving Within 6 months I graduated to an assistant department manager
  • Learned to read different planograms & how to implement them
  • Managed multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness. As well as follow ups with concise communication to customers and others
  • Performed other duties as assigned
  • Schedule appointments for customers, while developing clientele through networking and referrals as well as leads generated through the store

Floor Associate

Food 4 Less
06.2020 - 04.2022
  • For two weeks I was a floor associate then graduated to a meat clerk. While being a meat clerk I was in charge of both the meat and seafood counter. It was my job to make sure the food was not going bad, and to refill the products.
  • I was also able to use and learn more Spanish while working in the meat department
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.

Education

General Studies -

Ventura College
01.2024

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Oxnard high school
Oxnard, CA
06.2020

Skills

  • Detailed
  • Communication skills
  • Customer service
  • Time management
  • Planograms
  • Inventory Control
  • Order Fulfillment
  • Assistant Manager Experience, Sales
  • Data collection, Analysis Skills
  • Documentation review, Order Fulfillment
  • Patience and empathy
  • Cash management

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Cashier

Lowes Home Improvment
04.2024 - Current

Sales Associate/Assistant Manager

Floor & Decor
04.2022 - 04.2024

Floor Associate

Food 4 Less
06.2020 - 04.2022

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Oxnard high school

General Studies -

Ventura College

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