Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CYRISTA D. TERRELL

Oklahoma City,OK

Summary

Obtain Progressive Opportunity where utilization of proven skills, expertise, education, assertiveness and enthusiasm can contribute to the mission and goals for my employer. I am job ready, goal oriented and a highly motivated professional with superb interpersonal, communication and organization skills. Service-focused, I am looking to offer my inimitable and selfless service to my employer.

A highly enthusiastic and very talented service worker with the experience of working with people experiencing crisis or people who are socially excluded; providing support to enable service users to help themselves maintaining professional relationships with service users, acting as a guide, advocate or as a critical friend. Very effective communication skills (both written and spoken). Keen interest in people's care and well-being. Excellent ability to work independently and handle pressure. Clear ability to keep sensitive information confidential. Special organization skills, goal-oriented, proactive, excellent at reporting, and tremendously persistent. Other useful skills; Microsoft Office, Words, Spreadsheet, PowerPoint, Outlook, Inter/Intranet. Recruiting, Public Speaking, Marketing. Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Direct Support

Brightway Community Living
Oklahoma City, OK
02.2012 - Current
  • Partner with case manager to establish, implement, and maintain goals, reports, records, behavioral support plans, and schedules
  • Develop curriculum and activities aligned with the person-centered service model, adjusting and customizing to meet the unique support needs of each individual
  • Research, identify, and connect participants with community resources and opportunities, including volunteer sites, worksites, and community engagement activities
  • Mentor new hires, providing training, resources, and strategies to better support program participants and improve overall quality of care
  • Formulate and implement creative approaches to activities and curriculum in the participant’s Individual Support Plan (ISP) and Positive Behavioral Intervention (PBI) plan while ensuring participant health and safety
  • Assisted with ADL, including bathing, dressing, grooming, and personal hygiene
  • Conducted weekly grocery shopping; prepared and served nutritionist-approved meals
  • Maintained a clean, safe environment, completing housework, laundry, and minor repairs
  • Provided companionship and transportation to appointments, community events, and activities

Medication Administration/Certified

Rescare Inc.
02.2012 - Current

Tech Support

SSM Integrated Health Technologies, St Anthony Hospital
Oklahoma City, OK
08.2011 - 12.2011
  • Responsible for the on-going support of the EPIC Clinical Documentation module for electronic medical records, Epic Care Ambulatory
  • Assist Project Specialist with Go Live Clinics in the implementation of EPIC EMR
  • Communicates issues appropriately and provides status updates, escalates unresolved issues when necessary
  • Interact effectively with physicians and their staff, vendors, consultants and other external customers of SSMHC, resulting in objectives being accomplished

Lesson Planner/Instructor

EagleRidge Institute
Oklahoma City, OK
03.1994 - 08.2011
  • Planned daily lessons for students 6-12, alternative program
  • Provided a positive learning environment for students previously unsuccessful in traditional schools
  • Implemented instructional activities that engaged students in empowerment, taking ownership of their education
  • Instructed and guided the learning process to help students achieve program objectives

Sales/Technical Support

Convergy’s
Moore, OK
03.2010 - 06.2010
  • Company Overview: Call center for AT&T/Directv
  • Call center for AT&T/Directv
  • (Temp
  • Assignment)
  • (No longer in business)

Quality Control Lead

Ivac Corp
San Diego, CA
  • Company Overview: Medical Device Industry
  • Developed and implemented Statistical Process Control to product lines which promoted and produced 100% quality for intravenous critical care devices
  • Medical Device Industry

Education

BA - Christian Education

Crenshaw Christian College
San Diego, CA
12-1994

Skills

  • Client documentation
  • Transportation
  • ADL support
  • Nutrition support
  • Community integration
  • Multitasking and organization
  • Safety monitoring
  • Support plan management
  • Problem-solving
  • Report writing
  • Health and safety requirements
  • Community activities
  • Hygiene assistance
  • Appointment scheduling
  • Self-advocacy training
  • Community integration support
  • HIPAA compliance
  • Case documentation
  • Care delivery
  • Positive reinforcement
  • Decision-making support
  • Emotional intelligence
  • First aid and safety
  • Empathy and patience
  • Progress documentation
  • Transportation assistance
  • Self-care promotion
  • Individualized support planning
  • Crisis management
  • Health services
  • Therapeutic instruction
  • Daily living support
  • Time management
  • Medication administration
  • Relationship building
  • Behavioral support
  • Client support
  • Care plan management
  • Client transportation
  • Disability awareness
  • Client advocacy
  • Life skills training
  • Wellness and nutrition knowledge
  • Behavior redirection
  • Goal setting
  • De-escalation techniques
  • Compassionate client care
  • Care plan assessment
  • Adaptability and flexibility
  • Team collaboration
  • Recreational activities
  • State regulations
  • Adaptive equipment use
  • Mobility assistance
  • Compassionate caregiving
  • Social skills development
  • Housekeeping tasks
  • First aid and CPR
  • Medical records management
  • Nutrition
  • Record keeping
  • Active listening
  • Infection control procedures
  • Behavioral management
  • Cultural awareness
  • Charting and documentation
  • Conflict resolution
  • Patient management
  • Patient care
  • Clinical quality program standards
  • Indirect patient care
  • Healthcare

Certification

Rescare Inc.- College of Direct Support, Healthcare

Timeline

Direct Support

Brightway Community Living
02.2012 - Current

Medication Administration/Certified

Rescare Inc.
02.2012 - Current

Tech Support

SSM Integrated Health Technologies, St Anthony Hospital
08.2011 - 12.2011

Sales/Technical Support

Convergy’s
03.2010 - 06.2010

Lesson Planner/Instructor

EagleRidge Institute
03.1994 - 08.2011

Quality Control Lead

Ivac Corp

Rescare Inc.- College of Direct Support, Healthcare

BA - Christian Education

Crenshaw Christian College
CYRISTA D. TERRELL