Highly motivated, determined, and goal-oriented in providing the best work ethic possible. Exceptional performance in various jobs includes customer service, retail, logistics, and food industry, amounting to a well-rounded employee. College credit courses have further enhanced communication skills in understanding different cultural and sub-cultural perspectives that play in hand with leadership. Bilingual in Spanish and English.
Hi, I’m
Cynthia (Cyrus) Aguilar
Shelter & Social Services
San Jose,CA
Summary
Overview
5
Certification
3
Awards
6
years of professional experience
Work History
Salvation Army - Harbor House San Francisco, CA
Shelter Assistant
01.2023 - Current
Job overview
- Experienced with a continuous adaptation to high-volume writing assignments and general assignments through college experiences while maintaining high grades.
- Supported and provided the utmost professional compassionate care while keeping in mind of cultural diversity and psychological differences.
- Knowledge of different types of substances and substance abuse patterns and traits through family, friends, and self experiences.
- Has proven to keep an appropriate positive and calm mindset
Known for being reliable, independent, and a team player while completing tasks thoroughly, with the support of observation, analysis, and strategy skills - Skilled and adaptable to computer softwares for communication, documentation, and organization purposes
- Abided by the policies and procedures set in place for the best interest of participants programming to set them up for a happier and sustainable life
- Assisted with searches in all parts of the Harbor House department for alcohol, illegal substances, paraphilia, and other unacceptable contraband
San Jose Conservation CorpsSan Jose, CA
Shelter Specialist
11.2020 - 08.2021
Job overview
- Individualized customer service and adaptation to different personalities
- Listen attentively in order to gather information to better assist clients with their needs.
- Quickly identify and analyze problems that arise with clients to solve them in a sensitive and reassuring manner
- Collaborate with and support supervisors, social workers, and recreational coordinators to better facilitate day to day operations
- Enforce policies by motivating others
- Was quickly promoted to a tool specialist within three months of being in the organization
California Conservation CorpsSouth Lake Tahoe, CA
Corps Member
08.2017 - 08.2018
Job overview
- Trained and excelled in Wild-land fire logistics, to assist in providing efficient and smooth fire camp operations
- Collaborated in overseeing inventory control, distribution of equipment and essentials for Fire crews
- Communicated clearly and positively with coworkers, management, and fire crews
- Took the initiative to find extra tasks when scheduled duties were completed
- Attended fire camp duties such as setting up Fire camp, rolling hoses, unloading equipment, and fuel handling
- Performed administrative and secretarial support functions for the Administrator, coordinating multiple priorities and projects.
- Updated company's database with new customer information and managed data retrieval of current customers accurately and in a timely fashion
- Assisted with general accounting functions: maintained financial spreadsheets, invoices, alongside handling billing transactions.
Education
American River CollegeSacramento, CA
Associate of Arts
05.2024
University Overview
Skills
- College level reading and writing skills
- Problem solving and critical thinking
- Project coordination
- Organized and detail oriented
- Documentation and reporting
- Bilingual in Spanish and English
Certification
- CPI Blue Card
- AmeriCops National Service
- California Legislature Assembly Certificate of Recognition
Timeline
Shelter Assistant
Salvation Army - Harbor House
01.2023 - Current
Shelter Specialist
San Jose Conservation Corps
11.2020 - 08.2021
Corps Member
California Conservation Corps
08.2017 - 08.2018
American River College
Associate of Arts
- CPI Blue Card
- AmeriCops National Service
- California Legislature Assembly Certificate of Recognition
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