Cyrus Guajardo
Las Vegas
Summary
Positive and reliable individual with knack for efficiently handling tasks and strong work ethic. Understands warehouse operations and techniques, including inventory management and equipment operation. Committed to maintaining safe and organized workspace to ensure seamless workflow and productivity.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
12.2023 - 02.2025
- Moved material from conveyor areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Maintained clean workspaces by participating to use walkways and equipment zones correctly and safe and clear of debris
- Maintained company standards to transfer packages and cases from conveyors to delivery totes and shelves safely and quickly
- Maintained safe and quick operations to transfer packages and cases to staging areas from shelves and other areas
- Maintained clear and safe operations of conveyors
- Maintained clear and safe workspaces for backstock and misplaced packages and cases
Crew Member
Sonics Drive In
05.2019 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Fostered positive team environment by assisting coworkers during rush periods.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Increased customer satisfaction with prompt and accurate order taking.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
Drive-Thru Cashier
Taco Bell
08.2021 - 08.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Followed company policies and procedures regarding cash handling.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Resolved problems with orders quickly and offered refund or replacement.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Supported store management by performing inventory checks and restocking items as needed throughout shifts.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Upsold additional products and services to customers to boost sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Set up new sales displays each week with fresh merchandise.
Grounds Crew Member
Papillon Helicopters
08.2019 - 03.2020
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
- Facilitated seamless communication among various departments, ensuring accurate information sharing between pilots, air traffic control, and ground staff.
- Coordinated efforts during irregular operations such as equipment malfunctions or inclement weather conditions to minimize disruption to flight schedules.
- Optimized fueling processes for quicker aircraft servicing, resulting in reduced ground time for flights.
- Managed inventory levels of essential supplies for ramp operations, avoiding shortages or excess stock situations.
- Ensured timely departures by managing gate assignments and coordinating with flight crews, maintenance teams, and catering services.
- Streamlined aircraft turnaround times through effective coordination of ground support equipment and personnel.
- Maintained a safe work environment by conducting regular inspections of ramp areas and addressing potential hazards promptly.
- Collaborated with airline representatives to address any concerns or issues related to ramp operations efficiently.
- Enhanced operational efficiency by implementing and maintaining ramp safety procedures.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4-25+ daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Maintained operational compliance with aviation safety regulations and good practices.
- Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
- Optimized space usage when loading cargo and baggage into aircraft compartments.
- Utilized optimum practices for safe, timely loading and unloading of aircraft cargo.
- Maximized use of space with proper distribution of cargo in available bays.
Assistant Manager
Dollar Tree
05.2017 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Enhanced team productivity by streamlining operational processes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Legacy Christian Academy
Beaumont, TX05-2010
Skills
- Packaging and labeling
- Customer service
- Cleaning and sanitation
- Teamwork and collaboration
- Cash handling
- Food service
- Drive-thru system familiarity
- Warehouse safety
- Vendor relationship management
- Strong work ethic
- Service minded
- Retail operations
- Shipping and receiving
- Health and safety regulations
Timeline
Warehouse Worker
Amazon
12.2023 - 02.2025
Drive-Thru Cashier
Taco Bell
08.2021 - 08.2022
Grounds Crew Member
Papillon Helicopters
08.2019 - 03.2020
Crew Member
Sonics Drive In
05.2019 - 09.2023
Assistant Manager
Dollar Tree
05.2017 - 05.2019
High School Diploma -
Legacy Christian Academy
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