Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

CYRUS LAVIA

Queens

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure a Central Service Technician position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Residential Concierge

The Board Of Managers Of The South Star | Concierge, C/O New Bedford MG
04.2022 - Current
  • Greeted all residents/tenants, and guests, ensured a welcomed and secured environment.
  • Manage front desk operations including handling incoming calls, emails, and resident/tenants inquiries.
  • Coordinated with superintendent and maintenance staff to address residents/tenants requests and building issues promptly.
  • Organize and oversee package deliveries, and dry cleaning.
  • Superior skills in upholding security practices and preventing unauthorized entries.
  • Maintain a comprehensive knowledge of building services, local attractions, and helpful information to residents.
  • Assisted with move-ins and move-outs, ensured a smooth transition for residents/tenants.
  • Strong ability to respond effectively to unusual and emergency situations.
  • Good oral and written communication skills.

Home Health Aide

Preferred Home Care Of New York
11.2017 - 03.2021
  • Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services
  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise
  • Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
  • Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions
  • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

Cashier

Otto's Tacos
06.2017 - 08.2017
  • Greet customers as they arrive in the store and provide them with information regarding the food menu
  • Respond to customers' complaints and take necessary action to resolve their issues
  • Take payment in exchange of items or merchandise sold
  • Process credit/debit card payments
  • Ensure cleanliness and maintenance of checkout and living room areas and restocking utensils etc
  • Build a positive and good working relationship with other staff members.

Hired Home Health Aide

Educational Alliance
07.2012 - 08.2016
  • Supported patients by providing housekeeping and laundry services; shopping, writing checks, banking transactions, healthcare billing and payment matters; records, reports statements, other household obligations; preparing and serving meals and snacks; running errands
  • Assisted patients by providing personal services, such as, bathing, dressing, and grooming
  • Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
  • Recorded patient information by making entries in the patient journal; notifying the nursing supervisor of changing or unusual conditions
  • Maintained a safe, secure, and healthy patient environment by following aeries standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; and monitored medication
  • Arranged transportation to doctor's appointments or for other kinds of outings.

Education

Associate of Science - Computer Technology

LaGuardia Community College
Long Island City, NY
06.2025

Central Sterile Service Technician Certificate. - Health Education

LaGuardia Community College
Long Island City, NY
01.2020

Certified Home Health Aide - Healthcare

New York Institute of Health Careers LLC.
Jamaica, NY
02.2017

Skills

  • Preventative Care Education
  • First Aid and Safety
  • Case Management
  • Clinical Quality Program Standards
  • Knowledge of State Regulations
  • Personal Care Assistance
  • Mobility Support
  • Quality Program Protocols
  • Patient Care
  • Household Support
  • Bathing and Dressing
  • Hospitality Service Expertise

Affiliations

4 years' Residential Housekeeping Experience 3+ years' Hospitality Experience Motivated and highly goal orientated. Works well under arduous situations. Very patient and knowledgeable of customer satisfaction. Skilled in analyzing memos technical writing Microsoft and Excel.

Certification

  • HHA - Certified Home Health Aide
  • Certified Central Service Technician Training - 90 hours
  • GED High School Diploma Certificate
  • Provisional Certified Central Registered(CRCST) ID#623151

Timeline

Residential Concierge

The Board Of Managers Of The South Star | Concierge, C/O New Bedford MG
04.2022 - Current

Home Health Aide

Preferred Home Care Of New York
11.2017 - 03.2021

Cashier

Otto's Tacos
06.2017 - 08.2017

Hired Home Health Aide

Educational Alliance
07.2012 - 08.2016

Associate of Science - Computer Technology

LaGuardia Community College

Central Sterile Service Technician Certificate. - Health Education

LaGuardia Community College

Certified Home Health Aide - Healthcare

New York Institute of Health Careers LLC.
  • HHA - Certified Home Health Aide
  • Certified Central Service Technician Training - 90 hours
  • GED High School Diploma Certificate
  • Provisional Certified Central Registered(CRCST) ID#623151
CYRUS LAVIA