A hardworking and passionate job seeker with strong organizational skills eager to secure a Central Service Technician position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Residential Concierge
The Board Of Managers Of The South Star | Concierge, C/O New Bedford MG
04.2022 - Current
Greeted all residents/tenants, and guests, ensured a welcomed and secured environment.
Manage front desk operations including handling incoming calls, emails, and resident/tenants inquiries.
Coordinated with superintendent and maintenance staff to address residents/tenants requests and building issues promptly.
Organize and oversee package deliveries, and dry cleaning.
Superior skills in upholding security practices and preventing unauthorized entries.
Maintain a comprehensive knowledge of building services, local attractions, and helpful information to residents.
Assisted with move-ins and move-outs, ensured a smooth transition for residents/tenants.
Strong ability to respond effectively to unusual and emergency situations.
Good oral and written communication skills.
Home Health Aide
Preferred Home Care Of New York
11.2017 - 03.2021
Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services
Monitors patient condition by observing physical and mental condition, intake and output, and exercise
Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
Assists patients by providing personal services, such as, bathing, dressing, and grooming
Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions
Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
Cashier
Otto's Tacos
06.2017 - 08.2017
Greet customers as they arrive in the store and provide them with information regarding the food menu
Respond to customers' complaints and take necessary action to resolve their issues
Take payment in exchange of items or merchandise sold
Process credit/debit card payments
Ensure cleanliness and maintenance of checkout and living room areas and restocking utensils etc
Build a positive and good working relationship with other staff members.
Hired Home Health Aide
Educational Alliance
07.2012 - 08.2016
Supported patients by providing housekeeping and laundry services; shopping, writing checks, banking transactions, healthcare billing and payment matters; records, reports statements, other household obligations; preparing and serving meals and snacks; running errands
Assisted patients by providing personal services, such as, bathing, dressing, and grooming
Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
Recorded patient information by making entries in the patient journal; notifying the nursing supervisor of changing or unusual conditions
Maintained a safe, secure, and healthy patient environment by following aeries standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; and monitored medication
Arranged transportation to doctor's appointments or for other kinds of outings.
Education
Associate of Science - Computer Technology
LaGuardia Community College
Long Island City, NY
06.2025
Central Sterile Service Technician Certificate. - Health Education
LaGuardia Community College
Long Island City, NY
01.2020
Certified Home Health Aide - Healthcare
New York Institute of Health Careers LLC.
Jamaica, NY
02.2017
Skills
Preventative Care Education
First Aid and Safety
Case Management
Clinical Quality Program Standards
Knowledge of State Regulations
Personal Care Assistance
Mobility Support
Quality Program Protocols
Patient Care
Household Support
Bathing and Dressing
Hospitality Service Expertise
Affiliations
4 years' Residential Housekeeping Experience 3+ years' Hospitality Experience Motivated and highly goal orientated. Works well under arduous situations. Very patient and knowledgeable of customer satisfaction. Skilled in analyzing memos technical writing Microsoft and Excel.
Certification
HHA - Certified Home Health Aide
Certified Central Service Technician Training - 90 hours
GED High School Diploma Certificate
Provisional Certified Central Registered(CRCST) ID#623151
Timeline
Residential Concierge
The Board Of Managers Of The South Star | Concierge, C/O New Bedford MG
04.2022 - Current
Home Health Aide
Preferred Home Care Of New York
11.2017 - 03.2021
Cashier
Otto's Tacos
06.2017 - 08.2017
Hired Home Health Aide
Educational Alliance
07.2012 - 08.2016
Associate of Science - Computer Technology
LaGuardia Community College
Central Sterile Service Technician Certificate. - Health Education
LaGuardia Community College
Certified Home Health Aide - Healthcare
New York Institute of Health Careers LLC.
HHA - Certified Home Health Aide
Certified Central Service Technician Training - 90 hours
GED High School Diploma Certificate
Provisional Certified Central Registered(CRCST) ID#623151
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