Hi, I’m
Cyryl Trampka
Roselle,IL
Summary
Proven to excel in high-pressure environments, I leveraged my technical skill and exceptional communication at Envoy Airlines to streamline material delivery processes, enhancing efficiency by over 30%. My expertise in operating equipment and coordinating teams ensures top-notch client service and safety standards compliance, making me a valuable asset to any employer seeking results-driven performance.
Overview
10
years of professional experience
Work History
Envoy Airlines
Baggage Handler
05.2015 - Current
Job overview
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Transferred luggage from aircraft to collection areas safely using Type equipment.
- Assisted customers with luggage issues such as Type and Type while maintaining calm and personable demeanor.
- Observed safety and privacy procedures in handling passengers' property.
- Stocked aircraft cabins with necessary equipment and supplies.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
- Assembled pallets and crates for secure transportation of materials.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
Mcgrath Elmhurst Bmw
Porter
11.2019 - 08.2024
Job overview
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Communicated with coworkers and managers about completed duties.
- Maintained building exteriors for professional, clean presentation standards.
- Updated visitor and delivery logs for correct, current security records.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Stored supplies safely and securely to prevent theft and damage.
- Reconciled used supplies against inventories for timely stock replenishment.
- Carried and transported guest luggage for smooth check-in and check-out processes.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained floor cleaning and waxing equipment.
Prospect Airport Services
Wheelchair Agent
01.2015 - 05.2015
Job overview
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Located and read airport monitors to determine arrival and departure information.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Transported over Number passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Oversaw ticketing, gate and ramp services.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Announced flight status updates and information about gate changes over PA system.
- Processed customer payments and enforced compliance with financial regulations.
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Monitored security and maintained operational protocols.
- Developed and implemented strategies to minimize customer wait times.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Escorted handicapped passengers from terminal to aircraft.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Managed large volumes of incoming and outgoing calls, accurately providing information to customers.
Education
Lake Park High School, Medinah, IL
High School Diploma from Electronics Equipment Installation And Repair
05.2015
Skills
- Technical skill
- Security Procedures
- Operating Equipment
- Physical Stamina
- Load Planning
- Time Management
- Client Service
- Team Coordination
- Ticketing
- Type assessment
- Safety awareness
- Physical Strength
- Crane Operation
- Protective Equipment Use
- Production Documentation
- Visual Inspection
- Product verification
- Damage Prevention
- Material Handling
- Yard Operations Support
- Rigging
- Invoice Verification
- Truck Driving
- Standards Compliance
- Inventory Tracking
- Logistics Management
- Equipment Operation
- Storage Area Maintenance
- Work Planning and Prioritization
- Shipping and receiving
- Multitasking
- Cargo Securing
- Type truck operations
- Stacking and Staging
- Excellent Communication
- Tool and Supply Organization
- Cargo Rigging
- Freight Labeling
- Maritime Transport Loading
- Equipment Parts Replacement
- Truck loading and unloading
- Order picking and processing
- Quantity calculations
- Pallet Jack Operation
- Warehouse environment safety
- Microsoft
Timeline
Porter
Mcgrath Elmhurst Bmw
11.2019 - 08.2024
Baggage Handler
Envoy Airlines
05.2015 - Current
Wheelchair Agent
Prospect Airport Services
01.2015 - 05.2015
Lake Park High School
High School Diploma from Electronics Equipment Installation And Repair
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