Hi, I’m
Cyryl Trampka
Roselle,IL
Summary
Proven to excel in high-pressure environments, I leveraged my technical skill and exceptional communication at Envoy Airlines to streamline material delivery processes, enhancing efficiency by over 30%. My expertise in operating equipment and coordinating teams ensures top-notch client service and safety standards compliance, making me a valuable asset to any employer seeking results-driven performance.
Overview
10
years of professional experience
Work History
Envoy Airlines
Baggage Handler
05.2015 - Current
Job overview
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Transferred luggage from aircraft to collection areas safely using Type equipment.
- Assisted customers with luggage issues such as Type and Type while maintaining calm and personable demeanor.
- Observed safety and privacy procedures in handling passengers' property.
- Stocked aircraft cabins with necessary equipment and supplies.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
- Assembled pallets and crates for secure transportation of materials.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
Mcgrath Elmhurst Bmw
Porter
11.2019 - 08.2024
Job overview
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Communicated with coworkers and managers about completed duties.
- Maintained building exteriors for professional, clean presentation standards.
- Updated visitor and delivery logs for correct, current security records.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Stored supplies safely and securely to prevent theft and damage.
- Reconciled used supplies against inventories for timely stock replenishment.
- Carried and transported guest luggage for smooth check-in and check-out processes.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained floor cleaning and waxing equipment.
Prospect Airport Services
Wheelchair Agent
01.2015 - 05.2015
Job overview
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Located and read airport monitors to determine arrival and departure information.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Transported over Number passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Oversaw ticketing, gate and ramp services.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Announced flight status updates and information about gate changes over PA system.
- Processed customer payments and enforced compliance with financial regulations.
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Monitored security and maintained operational protocols.
- Developed and implemented strategies to minimize customer wait times.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Escorted handicapped passengers from terminal to aircraft.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Managed large volumes of incoming and outgoing calls, accurately providing information to customers.
Education
Lake Park High SchoolMedinah, IL
High School Diploma from Electronics Equipment Installation And Repair
05.2015
Skills
- Technical skill
- Security Procedures
- Operating Equipment
- Physical Stamina
- Load Planning
- Time Management
- Client Service
- Team Coordination
- Ticketing
- Type assessment
- Safety awareness
- Physical Strength
- Crane Operation
- Protective Equipment Use
- Production Documentation
- Visual Inspection
- Product verification
- Damage Prevention
- Material Handling
- Yard Operations Support
- Rigging
- Invoice Verification
- Truck Driving
- Standards Compliance
- Inventory Tracking
- Logistics Management
- Equipment Operation
- Storage Area Maintenance
- Work Planning and Prioritization
- Shipping and receiving
- Multitasking
- Cargo Securing
- Type truck operations
- Stacking and Staging
- Excellent Communication
- Tool and Supply Organization
- Cargo Rigging
- Freight Labeling
- Maritime Transport Loading
- Equipment Parts Replacement
- Truck loading and unloading
- Order picking and processing
- Quantity calculations
- Pallet Jack Operation
- Warehouse environment safety
- Microsoft
Timeline
Porter
Mcgrath Elmhurst Bmw
11.2019 - 08.2024
Baggage Handler
Envoy Airlines
05.2015 - Current
Wheelchair Agent
Prospect Airport Services
01.2015 - 05.2015
Lake Park High School
High School Diploma from Electronics Equipment Installation And Repair
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