ROBERT BRODBER

• Enforced business and gaming best practices across 1,500+ independent gaming outlets island-wide
• Led a team of 13 Account Development Representatives to drive sales and performance
• Recruited, trained, and developed sales staff to meet performance targets
• Supervised daily team operations and aligned efforts with sales goals
• Managed 13 company vehicles and assigned equipment
• Supported team welfare and handled off-boarding procedures
• Planned and executed island-wide promotions and marketing activities
• Compiled and presented weekly/monthly reports to senior management
• Coordinated with internal departments to support operations and strategy

Achievements:

• 2016 - Recipient, General Manager’s award for Building Excellence
• 2017 - Promoted to Team-lead for implementation of a new innovation; Video Lottery Terminals
• 2017- Recipient, General Manager’s award for Building Excellence
• 2018 - Promoted to Island Sales Supervisor

• Enforced business and gaming best practices across 1,500+ independent gaming outlets island-wide
• Led a team of 13 Account Development Representatives to drive sales and performance
• Recruited, trained, and developed sales staff to meet performance targets
• Supervised daily team operations and aligned efforts with sales goals
• Managed 13 company vehicles and assigned equipment
• Supported team welfare and handled off-boarding procedures
• Planned and executed island-wide promotions and marketing activities
• Compiled and presented weekly/monthly reports to senior management
• Coordinated with internal departments to support operations and strategy

Achievements:

• 2016 - Recipient, General Manager’s award for Building Excellence
• 2017 - Promoted to Team-lead for implementation of a new innovation; Video Lottery Terminals
• 2017- Recipient, General Manager’s award for Building Excellence
• 2018 - Promoted to Island Sales Supervisor

• Increased territory revenue through sales, collections, and promotional oversight
• Resolved customer issues promptly to ensure satisfaction
• Supervised five merchandisers to maintain brand standards

Achievements:

• Successful creation & implementation of a revised island-wide sales strategy for Christmas merchandise, which resulted in a significant improvement in company wide sales.
• Recipient, Sales award for Top Rayovac Battery Sales.

• Managed daily operations of the Regional Office in Montego Bay
• Planned and directed staff activities to ensure efficient workflow and service delivery
• Oversaw resolution of consumer complaints within established timelines
• Planned and executed regional consumer training seminars
• Ensured full compliance with commission reporting requirements

Achievements:

• Promoted from Consumer Protection Officer to Regional Manager
• Received multiple commendations for timely, transparent complaint resolution, including public recognition in The Gleaner for resolving a complex car purchase dispute
• Earned CEO commendation for leading impactful consumer education campaigns and supporting regional initiatives