Cytlalli Najera
Forest Grove,OR
Summary
Bilingual customer service professional seeking an opportunity within an established organization that strives to improve the community's well being.
Overview
2
2
years of professional experience
Work History
Team Member
McDonald's
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
- Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
- Managed cash register transactions accurately, maintaining proper cash handling procedures.
- Achieved timely order fulfillment through effective multitasking during high-volume periods.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
- Greeted customers entering store and responded promptly to customer needs.
Crew Member
Popeyes
03.2022 - 03.2023
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Processed orders on POS system and accepted cash and charge payments.
Education
High School Diploma -
Forest Grove High School
Forest Grove, OR06.2023
Skills
- Bilingual
- Reliability
- Team collaboration
- Adaptability
- Cash handling expertise
- Effective communication
- Point of sale proficiency
- Attention to detail
- Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Team Member
McDonald's
03.2023 - Current
Crew Member
Popeyes
03.2022 - 03.2023
High School Diploma -
Forest Grove High School
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