Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Doiscell Dumas

Winston,GA

Summary

Successful Asset Manager and Director of Compliance with extensive experience providing asset management expertise to large multi-family real estate development firms. Thrives in challenging high-pressure environments through outstanding communication and organizational abilities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Asset Manager / Trainer / Consultant

Stuckey Management
Macon, GA
05.2015 - Current
  • Acted as the company's go-to expert on regulatory matters related to affordable housing programs, including Section 8 PBRA (family and elderly) and Rural Development.
  • Conducted internal compliance audit reviews to ensure adherence to the HUD 4350.3 Handbook and implemented corrective actions for non-compliance.
  • Provided recommendations to overcome challenges and address compliance issues identified during audit reviews.
  • Demonstrated expertise in supervisory roles leading to enhanced performance.
  • Developed standards, procedures, and guidelines for property managers.
  • Monitored and oversaw 504 issues as Fair Housing and 504 Coordinator.
  • Addressed tenant complaints and issues while serving as the liaison to both tenants and the corporate office. Managed common area maintenance administration and ensured compliance with landlord regulations.
  • Reviewed and evaluated compliance/site staff performance, suggesting innovative procedures and ideas to enhance productivity.
  • Prepared regulations, handbooks, notices, reports, and other documents in compliance with HUD, RD, and program requirements.
  • Initiated and conducted program training to assess policy and procedure effectiveness.
  • Provided ongoing technical support to assist in achieving management goals and maintaining compliance.

Corporate Compliance Trainer

EVU Residential
Somerset, NJ
04.2022 - 12.2023
  • Provides training, support, and monitoring of all aspects related to compliance for LIHTC, Section 8, HOME, Rural Development, and PHA Programs.
  • Fostered teamwork with all levels of management and staff.
  • Communicate knowledge, methods, verbal, and writing skills sufficient to speak and write convincingly to audiences, including outside agencies and private sector representatives, with divergent and conflicting views on issues involved.
  • Recommended and initiated immediate corrective actions when there was non-compliance with LIHTC, Section 8, PHAs, state, or local laws, or formally adopted policies and procedures of the Regulatory Agency.
  • Served as a subject matter expert or authoritative source for the Regulatory Agencies to the Owner/Agent.
  • Able to adapt my communication strategy at meetings/trainings presentations based on the individuals in attendance.
  • Experienced in analyzing, evaluating, and determining effective resolutions to significant problems encountered in preparing/writing reports.
  • Communicated sound and authoritative recommendations, negotiated, and favorably resolved matters which may be sensitive and have important legal and possible financial implications.
  • Uses sound judgment in interpreting and adapting guidelines, such as agency policies, regulations, precedents, and work directions, for application to specific cases or problems.
  • Incorporated principles and guidelines for the O/A regarding income and rent, general occupancy, program eligibility, and Section 8 Management program.

Asset Manager (Regional Property Manager)

Mansermar
Duluth, GA
02.2017 - 05.2018
  • Property management: Overseeing the day-to-day operations of properties, including maintenance, security, and tenant relations.
  • Budgeting: Developing and managing the annual budget and financial statements.
  • Compliance: Ensuring compliance with all applicable laws, regulations, and policies.
  • Marketing: Developing and implementing marketing strategies to attract and retain tenants.
  • Tenants: Handling tenant complaints, resolving conflicts, and managing tenant move-ins and move-outs.
  • Inspections: Facilitating routine inspections and ensuring properties meet health and safety standards.
  • Contracts: Negotiating and managing contracts with vendors and service providers.
  • Site visits: Conducting site visits to assess operations at each property.
  • Network: Networking locally to assist with meeting marketing goals.

Director of Compliance

Lincoln Property Company
Duluth, GA
12.2011 - 04.2015
  • Managed a portfolio of LIHTC properties.
  • Communicated sound and authoritative recommendations, negotiated, and favorably resolved matters which may be sensitive and have important legal and possible financial implications.
  • Recommended and initiated immediate corrective actions when there is non-compliance with LIHTC, PHAs, state, and/or local laws or formally adopted policies and procedures of the regulatory agent.
  • Prepared project summaries for closing documentation for limited partnership agreements, both internal and external.
  • Determined where problem (non-compliance) areas exist and developed detailed recommendations for Immediate corrective actions.
  • I have experience analyzing, evaluating, and determining effective resolutions to significant problems encountered in preparing/writing reports.
  • Develop standards, procedures, and guidelines to be used by property managers.
  • Served as a subject matter expert or authoritative source for the Regulatory Agencies to the Owner/Agent.
  • Oversee all compliance procedures performed on managed properties.
  • Maintain property compliance documentation for each managed property.
  • Maintain, communicate, monitor, and report on all deadlines for any Compliance-related inspections, including HUD, LIHTC, PHA, HOME, and REAC.

Director of Compliance

HSI Management
Atlanta, GA
10.2007 - 11.2011
  • Established contact with all levels of federal, state, and local monitoring agencies, as required, to maintain positive business relations with each.
  • Review HUD, IRS-LIHTC, and various State agencies' regulations frequently to maintain currency with updates and changes to the prevailing regulations.
  • Implement appropriate changes to the corporate training program and revise policies and procedures to ensure compliance.
  • Responsible preparation and response process for monitoring agency audits and inspections.
  • Manage EIV process for HUD properties.
  • Managed compliance in six (6) State Agencies (Georgia, Alabama, Florida, Texas, Louisiana, and Tennessee)
  • Written Regulations, notices, handbooks, reports, Q&A (frequently asked questions)
  • Took the lead on behalf of Management regarding communications via letters, emails, and notifications.
  • Submitted monthly and quarterly reports.
  • Submission of monthly HAP payments.

Education

Massey Draughon Business College
Montgomery, AL

Skills

  • Statistical Analysis
  • Portfolio Management
  • Risk Mitigation
  • Property Management
  • Asset Optimization
  • Due diligence
  • Microsoft Excel
  • Excellent leadership and decision-making skills
  • Organizational skills
  • Strong analytical and problem-solving skills
  • Time Management
  • Excellent communication skills, both verbal and written
  • Ability to multitask and work efficiently under pressure
  • Training
  • Proficient computer skills
  • Software: Yardi One-Site

Affiliations

SAHMA (Southeastern Affordable Housing Management Association) Atlanta, GA

Georgia State Director / Board Member | May 2013 - 2021| Leadership Member - current

· Senior representative of SAHMA In the State of Georgia

· Responsible for the overall development and direction of the SAHMA state organization

· Serve on the SAHMA Board

· Develop and recruit committees and committee coordinators

· Supervise, help plan and chair the annual state conference

· Recruit grass-roots level members to be future SAHMA directors and committee persons

· Attend board meetings

· Monitor and participate In SAHMA Federal and State Agency Meeting

· Participate In quarterly Board Meeting with Regulatory Partners

· Responsible for maintaining a professional relationship with the Owners, Regulatory Partners, Management Agencies and other related parties to fulfill SAHMA's mission "To Inform, Educate, and Connect community of Affordable Housing Professionals

Accomplishments

SAHMA State Director of the Year - 2015 (For outstanding contributions, professional excellence and distinguished service)

Certification

NAHMA:

Specialist Housing Credit Manager (SHCM)

Fair Housing Compliance (FHC) / Section 504 Coordinator

NAHB:

Housing Credit Compliance Professional (HCCP)

NCHM:

Certified Occupancy Specialist (COS)

Certified Manager of Maintenance (CMM)

Certified Manager of Housing (CMH)

RD:

Housing Compliance Manager of Rural Development (HCM-R)

Timeline

Corporate Compliance Trainer

EVU Residential
04.2022 - 12.2023

Asset Manager (Regional Property Manager)

Mansermar
02.2017 - 05.2018

Asset Manager / Trainer / Consultant

Stuckey Management
05.2015 - Current

Director of Compliance

Lincoln Property Company
12.2011 - 04.2015

Director of Compliance

HSI Management
10.2007 - 11.2011

Massey Draughon Business College

NAHMA:

Specialist Housing Credit Manager (SHCM)

Fair Housing Compliance (FHC) / Section 504 Coordinator

NAHB:

Housing Credit Compliance Professional (HCCP)

NCHM:

Certified Occupancy Specialist (COS)

Certified Manager of Maintenance (CMM)

Certified Manager of Housing (CMH)

RD:

Housing Compliance Manager of Rural Development (HCM-R)

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Doiscell Dumas