David E. Jackson
Atlanta,GA
Summary
Innovative and Results-driven Educator and Leader with 10+ years of expertise in hybrid learning modalities and managing multiple training and development programs within the non-prot sector. Skilled at developing engaging and interactive learning materials and evaluating the eectiveness of existing initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Claims Team Manager
State Farm
Atlanta, GA
06.2023 - Current
- Consistently upskill new-to-role claim handlers to proficiency within 6 months of joining production.
- Model healthy team climate and culture through employee engagement and D&I initiatives on my team and enterprise-wide.
- Granted a 6 month Temporary Work Assignment (TWA) to the N.E.S.T. (Training) and a Leadership Development Associate (LDA) in Corporate Responsibility within my first 2 years with the company.
- Trusted advisor to upper leadership on topics of leadership, team development, and inspirational coaching models.
Adjunct Professor
Morris Brown College
Atlanta, GA
01.2023 - Current
- Develop and deliver course content and other course materials digitally in support of course and learning outcomes and adhere to departmental required texts
- Prepare, administer, and grade assignments and examinations in a timely manner to inform students about their progress and to provide opportunities that will allow students to succeed
- Schedule and maintain appropriate office hours proportionate to the instructional assignment and provide timely communication to students utilizing the Morris Brown College network
Executive Director
New Life of New York City, Inc.
New York, NY
10.2021 - 05.2023
- Focused on the stewardship of relationships with government, non-profit, faith-based, and corporate partners to improve the brand and operations of the organization
- Led and implemented programs to identify, cultivate, solicit, and steward donors with an emphasis on maximizing revenue for New Life
- Developed and executed a 5-year strategic multi-site growth plan that increased the staffing and youth participation by 75% in less than a year
- Managed a multi-site team through the implementation of systems, software, procedures, and coaching that streamlined operations, improved fiscal reporting, bolstered the staff morale, and expanded the reach of the organization
Associate Director, African American Affairs
Philos Project
New York, NY
08.2020 - 10.2021
- Collaborated with internal and external constituents to recruit and train 1,000+ African American young adult leaders through quality trips, conferences, and hybrid educational experiences
- Built and managed a team to improve the efficient operations of essential systems including the database, marketing/branding consistency, and program development and execution
- Achieved progress towards specific goals and objectives which include organizing and leading several national conferences, VIP trips, advanced leadership curriculum, and improved social media presence
- Enhanced the fiscal and operational functions of the department through timely reporting and accurate record-keeping, maintaining consistent communications with executive leadership and colleagues
Leadership Curriculum Writer-Trainer
Salvation Army-Evangeline Booth College
Atlanta, GA
07.2017 - 08.2020
- Developed deliverables that complied with specific design criteria and for implementation in a hybrid instructional environment
- Modeled and provided coaching for developmentally appropriate practice for students on campus (Cadets), Officers (Pastors), and employees throughout the Southern Territory (13 states) weekly
- Met regularly with the Director of Curriculum and Instruction to share curriculum concerns and assist in the development of curriculum materials necessary for the implementation of the educational program
- Designed and launched the e-learning platform that serviced 500+ participants throughout the Southern Territory
Lead Pastor
Mt. Sinai Missionary Baptist Church
02.2014 - 08.2018
- Fostered a supportive community that recognizes the value and contributions of every individual
- Planned and implemented worship services to meet the spiritual needs of the community
- Prepared financial forecasts, projections, and analyses that enable the Church's leadership to understand and respond to the impact on the short and long-term financial health of the Church
- Managed paid and volunteer leaders to improve effectiveness and efficiency and ensure quality care of a rapidly growing congregation in an urban community
Police Officer and Senior Instructor
Atlanta Police Department
Atlanta, GA
01.2013 - 07.2017
- Under the general direction of a Police Sergeant or other supervisory/management staff, performed a variety of duties related to the protection of public health, safety, and welfare and the enforcement of applicable federal, state, and local laws; provided traffic enforcement and control; and carried out special assignments in a particular phase of police work
- Attended, arranged, and conducted meetings, briefings, and workshops and performed other community affairs-related duties
- Served as a lead instructor and curricula designer for the department on topics including tactical communication and community policing, serving over 3000+ employees annually
Education
PhD - Organizational Leadership with foci in DEIB, Organizational Behavior, and Team Dynamics
Southeastern University
12.2024
DMin - Congregational Leadership Studies
New York Theological Seminary
05.2014
MDiv - Modern Church History, African American Religious History, & Holiness-Pentecostal History
Union Theological Seminary of New York
BA - Africana Studies & Research with foci in Religion & Leadership
Cornell University
05.2004
Skills
- Adult Learning Theories and Practices
- Curriculum and Instruction Design
- Online/Virtual Instruction Consulting
- Organizational Leadership
- DEIB Research
- Strategic Planning and Thinking
- Training and Development
- Staff management
- Recruitment and hiring
Teaching Experience
- Group and Team Behavior, Morris Brown College, August 2024 - December 2024
- Organizational Ethics, Morris Brown College, August 2024 - December 2024
- Principles and Practices of Fundraising, Morris Brown College, August 2024 - December 2024
- New Testament Survey, CH Mason Jurisdictional Bible Institute-Barbados 1st Jurisdiction, September 2024 - November 2024
- Group and Team Behavior, Morris Brown College, May 2024 - July 2024
- Organizational Ethics, Morris Brown College, May 2024 - July 2024
- Living in the Global Community, Morris Brown College, January 2024 - May 2024
- Homiletics and Sermon Preparation, CH Mason Jurisdictional Bible Institute-Barbados 1st Jurisdiction of the COGIC, January 2024 - March 2024
- Marketing for Social Change, Morris Brown College, March 2024 - May 2024
- Organizational Ethics, Morris Brown College, October 2023 - December 2023
- New Testament Survey, CH Mason Jurisdictional Bible Institute-Barbados 1st Jurisdiction of the COGIC, July 2023 - September 2023
- Group and Team Behavior, Morris Brown College, March 2023 - May 2023
- Practices and Principles of Fundraising, Morris Brown College, January 2023 - May 2023
- Homiletics and Sermon Preparation, CH Mason Jurisdictional Bible Institute-Barbados 1st Jurisdiction of the COGIC, September 2022 - November 2022
- New Testament Survey, CH Mason Jurisdictional Bible Institute-Barbados 1st Jurisdiction of the COGIC, February 2022 - April 2022
Publications
- Jackson, D. E. (2024). Dangling Bridge Builders: Exploring the Personal and Professional Experiences of DEI Executives With Workplace Belonging. [Doctoral dissertation, Southeastern University]. FireScholars. https://firescholars.seu.edu/org-lead/51
- Jackson, D. E. (December 2020). "Leadership Matters." Atlanta Daily World.
- Jackson, D. E. (2020). The Commander’s Invitation: Experiencing Manifestation in Prayer. Atlanta, GA: More Excellent Way Publishing.
- Jackson, D. E. (2015). Hope That Maketh Not Ashamed: Messages of Hope in Dark Seasons. Atlanta, GA: More Excellent Way Publishing.
- Jackson, D. E. (2014). Work Your Room: 8 Principles to Finding Success in Your Purpose. Atlanta, GA: More Excellent Way Publishing.
Accomplishments
- Inductee, Morehouse Board of Preachers April 2023
- Presidential Lifetime Achievement Award, President Biden, November 2022
- Honorary Doctorate of Humanitarian, May 2019
- Presidential Lifetime Achievement Award, President Obama, June 2017
Certification
- Alpha Phi Alpha Fraternity, Inc.
- 100 Black Men of Douglasville, GA
References
References available upon request.
Websites
Timeline
Claims Team Manager
State Farm
06.2023 - Current
Adjunct Professor
Morris Brown College
01.2023 - Current
Executive Director
New Life of New York City, Inc.
10.2021 - 05.2023
Associate Director, African American Affairs
Philos Project
08.2020 - 10.2021
Leadership Curriculum Writer-Trainer
Salvation Army-Evangeline Booth College
07.2017 - 08.2020
Lead Pastor
Mt. Sinai Missionary Baptist Church
02.2014 - 08.2018
Police Officer and Senior Instructor
Atlanta Police Department
01.2013 - 07.2017
PhD - Organizational Leadership with foci in DEIB, Organizational Behavior, and Team Dynamics
Southeastern University
DMin - Congregational Leadership Studies
New York Theological Seminary
MDiv - Modern Church History, African American Religious History, & Holiness-Pentecostal History
Union Theological Seminary of New York
BA - Africana Studies & Research with foci in Religion & Leadership
Cornell University
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