Devon Jenkins
Wendell,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Breakfast Bar
Greenville, NC
09.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cashier Team Lead
The Breakfast Bar
Greenville, NC
09.2021 - 09.2022
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Trained new cashiers on proper use of registers and store policies.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Processed payments promptly for customers to exceed productivity standards.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
Food Runner
The Breakfast Bar
Greenville, NC
10.2020 - 09.2021
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Double-checked meals placed in window against customer tickets for accuracy.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Education
High School Diploma -
East Wake High School
Wendell, NC01-2024
Skills
- Task Delegation
- Product and Service Knowledge
- Business Development Understanding
- Retail Operations
- Customer Relations
- Money Handling
- Employee Performance Evaluations
References
References available upon request.
Timeline
Assistant Manager
The Breakfast Bar
09.2022 - Current
Cashier Team Lead
The Breakfast Bar
09.2021 - 09.2022
Food Runner
The Breakfast Bar
10.2020 - 09.2021
High School Diploma -
East Wake High School