D. Lisa Scott
Idaho Falls
Summary
An opportunity to utilize education and bookkeeping experience with the opportunity to set and achieve goals for promotion within the company structure. Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with a disciplined management style.
Overview
32
32
years of professional experience
Work History
Food Service Manager
Maverik
Ammon
05.2023 - Current
- Drove summer sales beyond $70,000 over a span of 100 days.
Led team initiatives that resulted in record-breaking annual sales of $500,000.
Developed leadership skills in new employees through targeted training programs.
Functioned as liaison with Store Director to communicate employee needs effectively.
Resolved operational problems efficiently to support team performance.
Delivered high-quality customer service to enhance client relationships.
Ensured effective communication between coworkers, supervisors, and customers.
Accounting Manager
PBDC, LLC
08.2024 - 12.2024
- Reviewed accounts payable and receivable transactions for compliance and accuracy.
- Implemented internal controls to safeguard company assets and ensure compliance.
- Developed financial reports and presented findings to senior management regularly.
- Enhanced accounting systems by integrating new technologies and software solutions.
- Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
- Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
- Reconciled and reviewed operations databases and accounting system records to calculate and determine accurate monthly revenues.
Guest Services Representative
Idaho Falls Rescue Mission
04.2024 - 06.2024
- Assisted guests with resource navigation, including shelter and food services.
- Collaborated with team members to address guest needs effectively and compassionately.
- Tracked inventory levels of supplies needed for front desk operations.
- Assisted with luggage storage upon request.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Customer Service Representative
Easter Seals Goodwill
01.2021 - 05.2023
- Trained new staff on customer service protocols and best practices consistently.
- Maintained a positive and supportive environment for all customers and coworkers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Full Charge Bookkeeper
A&R Fabrication
04.2016 - 10.2016
- Managed full cycle accounts payable and receivable processes efficiently.
- Reconciled bank statements and financial accounts regularly for accuracy.
- Maintained general ledger entries and ensured compliance with standards.
- Processed payroll and handled employee benefit deductions accurately.
- Monitored customer accounts receivables on a regular basis.
- Reconciled intercompany transactions between multiple entities.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Analyzed financial transactions, assigning to specific accounts.
Office Administrator
Seller Publications, Inc.
06.2002 - 04.2016
- Orchestrated onboarding processes and led orientation sessions for new hires.
- Handled incoming communications, directing inquiries to suitable departments.
- Designed effective filing systems to maintain organization of key company documents.
- Enhanced office procedures to improve overall workflow efficiency.
- Prepared detailed reports through data collection, analysis, and summarization from diverse sources.
- Managed accounts payable and receivable transactions efficiently.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Managed accounts payable and receivable, improving cash flow management.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Process payroll for all employees using advanced software systems.
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Administered and calculated withholding and deductions associated with net earnings.
- Followed IRS guidelines and state regulations when submitting payroll taxes.
Jurisdiction Clerk
Security Connections
09.1997 - 06.2002
- Developed standard operating procedures for clerical tasks to streamline efficiency.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Supported office clerical functions using word processing and other software, email and office machines.
Credit and Collections
Motor Cargo
06.1995 - 09.1997
- Managed collections for delinquent accounts through effective communication techniques.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Adhered to company policies and applicable laws while collecting debts from customers.
- Recovered lost revenue by persistently reaching out to customers with past due accounts.
Retail Sales
Express, Forum Shops
02.1994 - 06.1995
- Maintained inventory accuracy through regular stock counts.
- Assisted customers in locating products throughout the store.
- Collaborated with team members to manage daily stocking tasks.
- Inspected items received for damage or other issues.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
Dump Truck Driver
Selland Construction
Elko
09.1993 - 02.1994
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Operated dump truck to transport materials to various job sites.
- Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
- Inspected vehicles for mechanical items and safety issues before driving them.
Records Clerk
Intermountain Health Care
01.1998 - 09.1993
Education
Bachelor of Business Administration -
Idaho State University (In Progress)
Pocatello, ID01-2030
Associate of Accounting - Accounting and Finance
College of Eastern Idaho
Idaho Falls, ID01.2002
Skills
- Financial reporting
- Data analysis
- Customer service
- Employee training
- Team leadership
- Accounts management
- Effective communication
- Food safety management
- Employee supervision
- Food and Beverage Ordering
- ServSafe food manager
- Reliable and responsible
- Teamwork
Timeline
Accounting Manager
PBDC, LLC
08.2024 - 12.2024
Guest Services Representative
Idaho Falls Rescue Mission
04.2024 - 06.2024
Food Service Manager
Maverik
05.2023 - Current
Customer Service Representative
Easter Seals Goodwill
01.2021 - 05.2023
Full Charge Bookkeeper
A&R Fabrication
04.2016 - 10.2016
Office Administrator
Seller Publications, Inc.
06.2002 - 04.2016
Records Clerk
Intermountain Health Care
01.1998 - 09.1993
Jurisdiction Clerk
Security Connections
09.1997 - 06.2002
Credit and Collections
Motor Cargo
06.1995 - 09.1997
Retail Sales
Express, Forum Shops
02.1994 - 06.1995
Dump Truck Driver
Selland Construction
09.1993 - 02.1994
Bachelor of Business Administration -
Idaho State University (In Progress)
Associate of Accounting - Accounting and Finance
College of Eastern Idaho