ASPIRATIONS
Work History
Skills
Accomplishments
Education
Affiliations
Generic
DANIEL MASON

DANIEL MASON

Los Angeles,CA

ASPIRATIONS

Results-driven professional with a diverse skillset, dedicated to achieving success and making a positive impact. Seeking opportunities to leverage my strengths, contribute to organizational growth, and drive positive change.

Work History

Cybersecurity Student Intern

Careerera
Los Angeles, CA
01.2021 - Current
  • Updated computer security policies and procedures upon learning of new risks.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Carried out day-to-day duties accurately and efficiently.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Learned about latest security threats from blogs and online publications.
  • Worked closely with fellow security personnel to remedy and alleviate technology issues.
  • Collaborated with stakeholders to implement and update disaster recovery plans.
  • Promoted security awareness among employees and clients to alleviate risks and breaches.
  • Used penetration testing tools to identify weaknesses in security systems.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Audited networks and security systems to identify vulnerabilities.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.

CEO

Computer Networking Services
Los Angeles, CA
05.2011 - 02.2020
  • Coordinated special projects and managed schedules of 50 outsourced Subcontracted Workers.
  • increased client interaction by 80% in 4 months' time.
  • Sourced vendors and increased sales showing 90 % positive customer satisfaction in the first 6 months
  • Troubleshoot, fixed, and improved electrical controls.
  • Tested, automated and whitelisted software to be used in secure environments.
  • Created detailed test cases for use on diverse projects.
  • Assisted maintenance personnel with complex troubleshooting.
  • Inspected and assembled components and consumable parts.
  • Drafted detailed security policy to govern and support technology decisions.
  • Investigated 50 % of network breaches and patched 40% of flaws, preventing future infiltration by 95%.
  • Managed and supported organization-wide privacy and security management measures of more than 100 Customers as well as associates.

MAC GENIUS

Apple
Boca Raton, FL
05.2003 - 09.2007
  • Utilized various diagnostic tools to identify and solve variety of technical issues.
  • Resolved service and technical problems for customers by asking clear and specific questions.
  • Used internal ticketing systems to manage, track and process actions taken on customer accounts, passwords and product support resolutions.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Skills

  • Resource Allocation
  • Monitoring computer viruses
  • Reporting and documentation
  • Protecting networks
  • Managing security breaches
  • Problem resolution
  • Microsoft Office
  • Python (Novice)
  • Teamwork and Collaboration
  • Written Communication
  • Desktop and laptop installations
  • Help desk support
  • Technical Support
  • Telephonic Customer Support
  • Customer engagement and assistance

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Recognized as Employee of the seasons for outstanding performance and team contributions.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Promoted to Senior Technician in 10 months.

Education

No Degree - Cybersecurity

Harvard University
Cambridge, MA
11.2020 - Current

No Degree - No Degree - AI Studies

Massachusetts Institute of Technology
Cambridge, MA
12.2022 - Current

Bachelor of Science - Bachelor of Science - Electrical Engineering And Computer Science

Massachusetts Institute of Technology
Cambridge, MA
05.1998 - 05.2001

Affiliations

Hobbies and Extra Activities I Participate in

  • Free Mason activities: My involvement in Freemasonry is centered around a fraternal organization that promotes personal development, fellowship, and community service both locally and abroad. Within Free Masonry, I actively participate in attending meetings, engaging in rituals, and undertaking philanthropic efforts within the local and international community. Through these activities, I aim to foster a sense of brotherhood based on trust and camaraderie.
  • Drone Flying: I engage in the hobby of flying drones, operating unmanned aerial vehicles (UAVs) for recreational purposes. It involves capturing aerial photography, videos, and participating in drone races. I also enjoy the experience of piloting a drone. Additionally, I have been involved in special projects such as mapping and search and rescue. One notable recent instance was during the Champlain Towers South condominium collapse in Surfside, Miami-Dade County, Florida, on June 24, 2021.
  • Volunteering with American Red Cross disaster deployments: Actively participating as a volunteer with the American Red Cross during times of disasters or emergencies. My involvement includes assisting relief efforts, providing support to affected communities, and helping with various tasks to aid in disaster response and recovery. Additionally, I contribute to rapid disaster assessments by utilizing vehicles, helicopters, or drones to gather reports for FEMA. This enables them to dispatch resources to the most affected areas and plan logistics effectively.
  • CERT (Community Emergency Response Team): Im a member of Community Emergency Response Teams, I receive ongoing specialized training in emergency response techniques. I assist first responders during emergencies, i also help with disaster preparedness and provide support to local communities during times of crisis.

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DANIEL MASON