Dynamic clinical leader with extensive experience at the clinical treatment area, driving quality improvement and strategic planning. Proven track record in staff development and relationship building, enhancing team performance and compliance. Adept at implementing evidence-based practices and fostering collaboration, ensuring high-quality care in behavioral health services.
Key member of the Executive Leadership Team who is responsible fore the overall clinical strategy, quality of care, and regulatory compliance of the agency. Ensures high-quality, evidence-based care while fostering a culture of continuous improvement, innovation, and collaboration by establishing and coaching clinical goals using a team approach; monitor performance in relation to clinical best practice while adhering to the agency mission and vision. Support strategic planning for agency growth and sustainability; lead and manage clinical leaders; provide clinical oversight, support, and guidance to agency staff; participate in community networking and promotional events as the key clinical representative, cultivate and nurture relationships with community partners and stakeholders; and ensure adherence to state, federal, licensing, and accrediting bodies.
Oversee clinical practices of outpatient behavioral health services for offices across Ohio. Manage BH teams and assist in cultivating and nurturing collaborative relationships with internal services lines and community partners. Support agency strategic plan of growing outpatient behavioral health services. Assist in supporting and maintaining team morale. Work with local universities to host field placements and learning experiences.
Oversee clinical practice of group home and outpatient programs. Implemented quality assurance measure to ensure compliance with accrediting and licensing entities. Co-wrote and secured grant monies to expand outpatient programming to include services for specialized populations such as infant mental health, juvenile justice, and intensive home based services. Implemented OhioRISE standards and supported the clinical team in becoming certified CANS assessors. Support technical team in design of EHR clinical documentation and outcomes tracking. Collaborate with HR in screening and interviewing candidates for employment. Track program revenue and loss and produce weekly, monthly, quarterly, and annual reports for business analysis. Develop and implement best practice training for all clinical and non-clinical staff. Cultivate and maintain collaborative relationships with local social service agencies. Participate in community events to promote mental health and substance use disorder awareness. Participate in audits and surveys from CARF and state licensing agencies to ensure compliance. Assist in supporting and maintaining team morale. Work with local universities to host field placements and learning experiences.
Over the course of my career at Talbert House I held many positions including Intensive Case Manager, Therapist, Clinical Supervisor, and Associate Director. Managed second largest outpatient behavioral health program. Worked to stabilize staffing patters and increased staff morale. Managed large scale budget for site and program. Supported staff development. Wrote and was awarded grant for promotion of health and hygiene for clients. Supported primary care integration initiative. Worked with Clinical Supervisors to coach and develop reflective supervision and administrative skills to bring program into compliance with regulatory boards and accrediting bodies. . Collaborated with difference service lines, integrated housing case management into the clinical teams, and collaborated with community providers to ensure clients’ needs are met. Implemented case load trackers to ensure continuity of care for both case management and outpatient therapy clients. Managed administrative support staff to ensure accurate data entry of fee agreements and to improve daily processes and work flows. Supported agency initiatives to ensure fidelity of mission.
Supervised and managed up to 15- therapeutic foster homes. Developed and implemented training for foster parents and staff. Collaborated with multiple outside agencies. Developed and launched program to address the therapeutic needs of children who had been adjudicated of major felonies and who were integrating back into society after being released from juvenile prison. Maintained best practice standards of care.
Worked directly with homeless women in the Battered Women’s Shelter to assist with finding housing, mental health services, and assist with meeting basic needs. Designed, implemented, and conducted research to assist BWS with determining the top ranked needs of women in the shelter as compared to battered women’s needs nationwide. Implemented collaborative efforts to assist with meeting residents needs based on research.
Worked in large warehouse setting fulfilling order for CONUS and OCONUS shipment (1-year). Contingency Team, worked within a 6-person team to conduct contingency planning for various supply and/or missions. Implemented emergency contingencies based on need of various missions (2-years). Moved into reserves after active duty, managed warehouse operations for Reserve Unit (2-years). Served 1-year Inactive Reserves while waiting for my honorable discharge. 6-years of military service with honorable discharge. Served active duty in war theatre.