Rosalinda Quintano
Tucson,AZ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
22
22
years of professional experience
Work History
Technical Assistant
Radiology LTD
Tucson, AZ
07.2021 - Current
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Supported administrative staff by processing payments.
- Handled general office duties to support administrative staff during peak hours.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history and information about current medical issues.
Patient Access Representative
Northwest Medical Center - Tucson
Tucson, AZ
04.2016 - 07.2021
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Responded to patient inquiries regarding billing or financial matters.
- Actively participated in team meetings and training sessions.
- Greeted patients and visitors in a courteous and professional manner.
- Ensured accuracy of all data entered into computer system.
- Verified insurance coverage for services provided by the facility.
- Assembled registration paperwork and placed identification bands on patient.
Cashier
CVS Pharmacy
Tucson, AZ
08.2008 - 11.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Discounted purchases by scanning and redeeming coupons.
- Trained new team members in cash register operation, stock procedures, and customer services.
Hearing Screener
Pediatrix
Tucson, AZ
08.2003 - 11.2013
- Performed hearing screenings on newborns and infants using Otoacoustic Emission equipment.
- Inform parents of results of hearing screening and answered any inquiries.
- Collaborated with other healthcare professionals including speech pathologists, audiologists, physicians, nurses, and therapists to ensure quality patient care.
- Managed multiple tasks simultaneously in a fast-paced environment while meeting tight deadlines.
Administrative Assistant
Tucson Medical Center
Tucson, AZ
11.2002 - 04.2010
- Compiled data from various sources into organized reports for review by management team.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Conducted research on various topics as requested by management.
- Managed office supplies inventory and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Education
Associate of Applied Science - Business Administration
Chaparral College
Tucson, AZ05-2003
Skills
- Flexible and Adaptable
- Calm Under Pressure
- Organization and Time Management
- Fluent in English and Spanish
- Multitasking
- Organization
- Customer Service
- Verbal Communication
- Microsoft Office
- Teamwork and Collaboration
Timeline
Technical Assistant
Radiology LTD
07.2021 - Current
Patient Access Representative
Northwest Medical Center - Tucson
04.2016 - 07.2021
Cashier
CVS Pharmacy
08.2008 - 11.2013
Hearing Screener
Pediatrix
08.2003 - 11.2013
Administrative Assistant
Tucson Medical Center
11.2002 - 04.2010
Associate of Applied Science - Business Administration
Chaparral College
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