Cassie McCarthy

∙ Worked with clients to gather and define requirements, establish scopes and managing project milestones.
∙ Created digital image files for use in digital and traditional printing methods.
∙ Created designs and collaborated with technical team to complete projects.
∙ Completed final touches for projects such as images sizes and font selection.
∙ Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
∙ Developed creative design for print materials, apparel, promotional and drinkware.
∙ Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
∙ Utilized client and staff feedback to maintain customer partnerships and increase revenue.
∙ Oversaw quality control and productivity rates to increase revenue and production times.
∙ Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
∙ Arranged corporate and office conferences for company employees and guests.
∙ Coached new hires on company processes while managing employees to achieve maximum production.
∙ Sourced vendors for special project needs.
∙ Maintained computer and physical filing systems.
∙ Managed office operations while scheduling appointments for department managers.

• Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
• Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
• Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.