

Over 20 years of direct project management experience of diverse roles associated with implementing ERP software. Managed over 40 projects while connecting with stakeholders across multiple business units, locations, and levels of engagement. Identified performance improvement opportunities for global clients. Developed strategies to measure progress against short- and long-term goals. Managed project finances, directed operations, and led project teams. Empowered clients to adopt techniques that drive productivity and employee satisfaction. Extensive use of project reporting tools such as JIRA, SmartSheet and MS project along with regular executive-level verbal and written communications on project progress, risks, and milestones, ensuring alignment with business goals. Orchestrated enterprise-wide initiatives integrating employee engagement, workforce planning, and location strategy, resulting in a 23% uplift in teammate satisfaction and a 12% reduction in voluntary attrition. Led strategy design and execution for hybrid work models and space optimization, improving utilization rates by 38% across key office hubs and driving a 17% increase in workplace experience scores. Directed planning and execution across five interconnected workstreams, maintaining 100% milestone adherence while aligning cross-functional stakeholders, elevating trust and clarity in communication. Developed scalable playbooks and feedback loops to support ongoing engagement efforts, influencing a 30% boost in collaboration metrics and reinforcing the future-of-work vision. Served as a liaison between senior leadership and operational teams, translating abstract goals into concrete actions, and championing change management practices that fostered adaptability and resilience.