Sheri Falls
Gilbert,AZ
Summary
Compassionate and spiritually-grounded mental health professional with extensive experience in trauma-informed care and grief support. Adept at providing empathetic guidance to individuals and families through end-of-life transitions, drawing on strong interpersonal and assessment skills. Committed to delivering culturally and spiritually responsive care that honors diverse beliefs and backgrounds. A collaborative team member known for creative problem-solving, clear communication, and a holistic approach to family support. Highly organized and deeply dedicated to ethical, client-centered care.
Overview
19
19
years of professional experience
Work History
TRLC Assistant
Arizona Trauma Institute
04.2025 - Current
- Provide support to TRLC Facilitator.
- Engage with students through weekly assignments and discussion board posts.
- Respond to student emails regarding course material.
- Update status of student engagement through Airtable.
- Provide student feedback to TRLC Facilitator.
Trauma, Resilience, and Grief Coach
Holistic Healing Coaches - Co-Owner
02.2025 - Current
- Educated clients on the neurobiology of trauma, helping them to understand the impact of their experiences on their mental and physical wellbeing.
- Increased patient resilience by utilizing a salutogenic, asset-focused approach to well-being.
- Improved client coping skills with the incorporation of mindfulness and relaxation exercises.
- Established rapport with clients through empathetic listening and genuine understanding, cultivating trust and openness during coaching sessions.
- Developed creative therapeutic interventions tailored to clients'' unique backgrounds, interests, and learning styles for optimal engagement during coaching sessions.
Certified Substitute Teacher
Chandler Unified School District
08.2023 - Current
- Completed documentation of attendance, grades and other required details.
- Instructed students in core educational principles, concepts, and in-depth subject matter.
- Implemented prepared lesson plans in established classrooms.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Have substituted in Pre-K through high school.
Commercial and Residential Cleaner
Self-Employed
09.2011 - 02.2024
- Cleaned and maintained 50 guest retreat center(Vancouver BC- 2011-2013).
- Cleaned and maintained 30 room housing facility and property(Vancouver BC- 2013-2016).
- Clean rental properties(Phoenix AZ- current).
Property Manager
Tiegen Management USA Ltd
04.2022 - 09.2022
- Set-up all utilities and services for new property.
- Coordinated sub-contractors for renovations and repairs of new property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
- Escalated major issues to property manager for immediate remediation.
Elder Care Provider
Self-Employed
09.2015 - 11.2019
- Improved elderly clients' quality of life by providing compassionate and attentive care.
- Managed medication schedules, ensuring accurate administration to maintain optimal health outcomes.
- Monitored clients' health conditions, promptly reporting any concerns to medical professionals for proper intervention.
- Delivered safe transportation services for clients to attend appointments or engage in community outings.
- Assisted clients with daily living activities, promoting their independence and dignity.
- Conducted regular safety assessments of the home environment, identifying potential hazards and implementing solutions accordingly.
- Collaborated with healthcare providers to develop personalized care plans tailored to each client's needs.
- Provided emotional support to clients during difficult times, demonstrating empathy and understanding.
NGO Co-Founder
Scrap Cars Not Kids
09.2011 - 09.2016
- Raised funds through community initiatives and events to end human exploitation and sex trafficking.
- Organized community, church, and international events to raise awareness and provide education relating to city, country, and global human trafficking issues.
- Engaged local businesses and organizations to create education events and training programs.
- Ran information booth at conferences and conventions.
- Supported local NGO's already working with at-risk individuals.
Orphanage Manager
Multiply International
04.2006 - 08.2009
- Developed strong relationships with community organizations to secure resources and support for the orphanage.
- Improved orphanage''s overall functioning by streamlining daily operations and implementing time-saving procedures.
- Cultivated a culture of continuous improvement among staff through regular meetings and professional development opportunities.
- Promoted public awareness about the issues facing orphans through media interviews, speaking engagements, and social media campaigns.
- Established a positive and nurturing environment for the orphans, promoting emotional growth and stability.
- Fostered a sense of belonging and family among staff and children, creating a supportive community that nurtured growth and healing.
- Coordinated with local schools to facilitate seamless integration of orphans into mainstream education systems.
- Enhanced children''s well-being by overseeing their healthcare, education, and social development needs.
Education
Trauma And Resilience Life Coaching Certificate -
Arizona Trauma Institute
12-2024
Master of Science - Mental Health And Wellness- Grief And Bereavement
Grand Canyon University
Phoenix, AZ07.2024
Bachelor of Arts - Life-Science Single Subject Teaching
Fresno Pacific University
05.1989
Skills
- Trauma-Informed
- Spiritually-sensitive
- Grief support
- Multicultural competence
- Interpersonal skills
- Assessment skills
- Teamwork and collaboration
- Family support
- Creative problem solving
- Excellent communication skills
- Organization skills
References
Available upon request.
Timeline
TRLC Assistant
Arizona Trauma Institute
04.2025 - Current
Trauma, Resilience, and Grief Coach
Holistic Healing Coaches - Co-Owner
02.2025 - Current
Certified Substitute Teacher
Chandler Unified School District
08.2023 - Current
Property Manager
Tiegen Management USA Ltd
04.2022 - 09.2022
Elder Care Provider
Self-Employed
09.2015 - 11.2019
Commercial and Residential Cleaner
Self-Employed
09.2011 - 02.2024
NGO Co-Founder
Scrap Cars Not Kids
09.2011 - 09.2016
Orphanage Manager
Multiply International
04.2006 - 08.2009
Bachelor of Arts - Life-Science Single Subject Teaching
Fresno Pacific University
Trauma And Resilience Life Coaching Certificate -
Arizona Trauma Institute
Master of Science - Mental Health And Wellness- Grief And Bereavement
Grand Canyon University
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