Patricia Towns Benson
Jonesboro,GA
Summary
Worked within social service field for approximately 20-25 years working on increasing knowledge, awareness, and become proficient in this area to continue to provide quality of care to consumers. Compassionate Culturally-sensitive Skilled community-based case manager Knowledge of medical and psychiatric terminology Reliable Attention to detail Pleasant demeanor Filing and data archiving Schedule management Clerical knowledge
Overview
32
32
years of professional experience
Work History
Home Coordinator
Jefferson-Blount-St Clair Mental
Birmingham, AL
09.2011 - Current
- Day to Day operations of MI Residential Group Homes, administrative, programmatic, and staff supervision
- Serves as liaison with various community mental health centers. and other social service agencies.
- Direct day-to-day administrative and operational functions for 3-20 bed programs, providing guidance, training and leadership skills.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Interim Program Director
Jefferson-Blount-St Clair Mental
Birmingham, AL
09.2011 - Current
- Responsible Forensic NGRI Therapeutic Group Home Day to Day operations, Monthly Court reports (
- Federal / State ), Intake, assessment Bryce Liaison
- Administrative, programmatic, and staff supervision.
- Oversaw staff schedules and assignments to handle programming demands.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Oversaw team of 12 personnel focused on compliance, support, policy / procedure.
- Elated to mental health to increase skillset within department
- Interviewed and hired talented staff members with expertise in mental health.
Forensic Case Manager / Home ManagerRespo
Jefferson-Blount-St Clair Mental
Birmingham, AL
09.2010 - Current
- Responsible for direct clinical services for MI Residential consumers whom have NGRI status, discharge / placement / interview screenings at state and local hospitals with NGRI status, attended Federal / state hearing
- Participated in all clinical meeting, facilitated placement, provide weekly / monthly quarterly reports to circuit court judges, any duties assigned by Clinical Director or Program Director
- Responsible for completion of case records and other related paperwork, cleanliness of group home, transportation of consumers, staffing of Mental Health Technicians, operation of specific day treatment services, and other duties as assigned.
Education
Master of Arts - Criminal Justice
Everest University Online - Tampa
FL2007
Bachelor of Science - Social Work
University of Alabama At Birmingham
Birmingham, AL05.2002
Bachelor of Arts - Social Psychology
University of Alabama At Birmingham
Birmingham, AL2000
Skills
- Decision Making
- Employee Training Program
- Time Management
- Verbal and Written Communication
- Employee Recruitment and Hiring
- Employee Performance Evaluations
- Patient Advocacy
- Problem Resolution
Timeline
Home Coordinator
Jefferson-Blount-St Clair Mental
09.2011 - Current
Interim Program Director
Jefferson-Blount-St Clair Mental
09.2011 - Current
Forensic Case Manager / Home ManagerRespo
Jefferson-Blount-St Clair Mental
09.2010 - Current
Master of Arts - Criminal Justice
Everest University Online - Tampa
Bachelor of Science - Social Work
University of Alabama At Birmingham
Bachelor of Arts - Social Psychology
University of Alabama At Birmingham
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