Jennifer Smith
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Public Health Resilience Coordinator
Colorado Department of Public Health & Environment
01.2023 - 01.2025
- Managed the full project lifecycle for the Colorado Core Public Health Services & Capabilities Blended Learning Series, including needs assessment, content development, pilot testing, stakeholder alignment, and statewide deployment.
- Led change-management activities for new training and preparedness initiatives, including communication planning, stakeholder engagement, and adoption support for all Colorado LPHAs.
- Authored the Staff Resilience Manual and developed a new Emergency Preparedness Course, ensuring alignment with statewide PHEP deliverables and compliance requirements.
- Created and implemented a SME/Training Team Agreement that reduced development time by 30% and standardized quality, improving cross-functional collaboration and reducing rework.
- Designed and launched Learning Snack Cohorts, a microlearning + peer engagement model that increased completion rates by 40% and improved retention among time-constrained professionals.
- Oversaw CoTrain LMS governance, optimizing catalog structure, improving data accuracy, and streamlining update workflows to support system adoption and user experience.
- Embedded trauma-informed and accessible design principles into all training products, improving usability and equitable adoption of new processes.
Public Health Outreach Coordinator
CDPHE
01.2022 - 01.2023
- Led project planning and implementation for CO-CARES training and outreach activities, ensuring alignment with grant requirements, timelines, and partner expectations.
- Directed the training strategy for a statewide trauma-informed care initiative serving 500+ professionals, increasing adoption of best practices across diverse agencies.
- Produced the Toolkit Talks video series, increasing visibility and driving a 25% increase in resource utilization.
- Designed targeted, accessible communication and marketing assets that improved program recognition and engagement across multiple demographics.
- Served as a liaison between partners, leadership, and employees to ensure smooth implementation, troubleshoot barriers, and support sustained behavior change.
CIIS Training and Outreach Coordinator
CDPHE
01.2021 - 01.2022
- Managed the design, development, and deployment of asynchronous Rise 360 modules for CIIS users, improving data accuracy and system adoption statewide.
- Streamlined monthly user guide production through process improvements, plain-language strategies, and annotated visuals, reducing support inquiries and accelerating onboarding.
- Collaborated with SMEs to produce precise, accessible learning content that improved user performance and reinforced public health protocols.
- Supported system-wide change by translating technical requirements into user-friendly training materials and adoption supports.
Health Coach
Iora Primary Care
01.2019 - 01.2021
- Built trusted, long-term relationships with patients to support behavior change, chronic disease management, and whole-person wellness.
- Used motivational interviewing, goal-setting, and consistent follow-up to help patients navigate care plans, while collaborating closely with clinicians and behavioral health specialists to coordinate treatment and close gaps in care.
- Guided patients in preparing for visits, understanding recommendations, and accessing community resources, all while maintaining accurate HIPAA-compliant documentation and advocating for their needs within a relationship-centered care model.
Education
Master of Public Health -
Purdue University
Bachelor of Science -
Purdue University
West Lafayette, INSkills
- Multitasking and organization
- Customer service
- Data entry
- Process improvement
- Project tracking
- Strategic planning
- Stakeholder communications
- Risk management
Certification
- ACE Health Coach Certification
- Yukon Learning- Beginner Storyline 360 Certification
- PMP Exam Prep Cert, University of Maryland
- PMI Certification Candidate, 12/31/26
Timeline
Public Health Resilience Coordinator
Colorado Department of Public Health & Environment
01.2023 - 01.2025
Public Health Outreach Coordinator
CDPHE
01.2022 - 01.2023
CIIS Training and Outreach Coordinator
CDPHE
01.2021 - 01.2022
Health Coach
Iora Primary Care
01.2019 - 01.2021
Master of Public Health -
Purdue University
Bachelor of Science -
Purdue University