HR Best Practices
PAMELA WOODSON
HUMAN RESOURCE
Houston,TX
Summary
Strategic HR Generalist offering five years of progressive managerial experience. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, allocation, motivation and cost efficiency. Dedicated and driven with history of success in establishing top-performing global HR platforms.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Human Resources Generalist
Milestone Environmental Services
HOUSTON, TEXAS
07.2021 - 04.2022
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Audited workplace, employee and management policies and procedures.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Verified that vendors received timely enrollment information, changes and terminations.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Managed employee rewards programs.
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Human Resources Manager
Daniels Group
HOUSTON, United States
10.2020 - 02.2021
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Recruited top talent to maximize profitability.
- Adhered to federal and state guidelines and managed payroll and benefits for over [Number] employees.
- Accurately prepared weekly payroll and tracking data using [Software] system.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
HUMAN RESORCE MANAGER
Forged Products Inc.
HOUSTON, TEXAS
09.2018 - 04.2020
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Devised hiring and recruitment policies for [Number]-employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Worked as effective team member while contributing to local and regional HR projects.
- Recruited top talent to maximize profitability.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Human Resources Assistant
Water Standard
HOUSTON, TEXAS
07.2017 - 08.2018
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Helped employees register for benefits programs using online portals.
- Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Recruited and screened qualified potential employees.
- Tracked various statistics and kept detailed records to support human resources department.
- Posted positions through approved recruitment channels.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Reduced workers' compensation claims by instituting corporate safety training program.
Human Resources Administrator
ADDISON GROUP
HOUSTON, TEXAS
07.2017 - 03.2018
- Liaised between multiple business divisions to improve communications.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Prepared new hire letters, employee contracts and corporate policies.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Answered employee inquiries regarding health benefits and 401k options.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing and labor law compliance.
Business Analyst
NRG
HOUSTON, TEXAS
01.2011 - 11.2015
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Surveyed clients to ascertain requirements and expectations for product.
- Evaluated trends to understand competitive environments and assess current strategies.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Executed analysis of risks and identified risk mitigation strategies.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Education
Associate of Science - LAW
Center For Advanced Legal Studies
Houston, TX 08.2000 - 03.2004
Skills
Coaching and mentoring
Benefits and compensation
Talent management
ADP Workforce Now
Team Bonding
Strategic Sourcing
Staff training/development
Labor relations
Risk management
Project Management
Knowledgeable in all HR Systems
Procedures implementation
Staff orientation
Change implementation
Termination procedures
Compensation and benefits
In-depth knowledge of HR Compliance
Report generation
Organizational Development
Employee programs
HR management
Trained in FMLA/ADA/EEO/WC
Recruitment
Team Building
New employee orientations
File and records management
Training and mentoring
FMLA comprehension
Executive support
Employee recruitment
Human resources
Performance Management
Diversity programs
Software
Employee Relations & Diversity
Insperity
UltiPro
Kronos
Paycom
SAP
SharePoint
Microsoft Office Suite
Timeline
Human Resources Generalist
Milestone Environmental Services
07.2021 - 04.2022
Human Resources Manager
Daniels Group
10.2020 - 02.2021
HUMAN RESORCE MANAGER
Forged Products Inc.
09.2018 - 04.2020
Human Resources Assistant
Water Standard
07.2017 - 08.2018
Human Resources Administrator
ADDISON GROUP
07.2017 - 03.2018
Business Analyst
NRG
01.2011 - 11.2015
Associate of Science - LAW
Center For Advanced Legal Studies
08.2000 - 03.2004