Summary
Overview
Work History
Education
Skills
Timeline
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ZACHARY SALG

Roseburg,Oregon

Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician Trainee

Lemon Pharmacy
12.2022 - 06.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Assisted with filling of over 75 - 100 prescriptions daily.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

Barista

Serving Spoon
01.2022 - 04.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Cashier Trainer

McDonald's
01.2021 - 02.2022
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.

Supervisor

GameStop
02.2018 - 11.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.

Education

High School Diploma -

Shannon High School
Haltom City, TX
06.2015

Skills

  • Prescription Compounding
  • Staff Development
  • Resolving Complaints
  • Intravenous Admixture Preparation
  • Organization and Prioritization
  • Proper Labeling Procedures
  • Cash Register Operations
  • Medication and Equipment Invoicing
  • Staff Leadership
  • New Hire Onboarding
  • Restocking

Timeline

Pharmacy Technician Trainee

Lemon Pharmacy
12.2022 - 06.2023

Barista

Serving Spoon
01.2022 - 04.2022

Cashier Trainer

McDonald's
01.2021 - 02.2022

Supervisor

GameStop
02.2018 - 11.2018

High School Diploma -

Shannon High School
ZACHARY SALG