Miria Jones
Marion,NC
Summary
Effective student and worker committed to learning, developing skills in any area of expertise and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. A skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Student IT Support
Appalachian State University
Boone, NC
08.2019 - 05.2020
- Provides technical support to students, faculty, staff, and administrators.
- Responsible for the installation, maintenance, and support of computer hardware and software.
- Provides on-site support for customers but may also include answering phone calls, emails, and walk-ins
- Created help desk tickets, troubleshot and resolved desktop issues.
- Determined hardware and network system issues using proactive troubleshooting techniques.
Pharmacy Cashier
Premier Pharmacy
Newland, NC
08.2017 - 08.2019
- Enforced compliance with state and local laws regarding regulated products such as prescription drugs and over-the-counter items with purchase limits
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Busser/Hostess
The Pedalin' Pig
Banner Elk, NC
06.2015 - 08.2017
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
High School Diploma -
Avery County High School
Newland, NC 08.2015 - 05.2019
No Degree - Agriculture Education
Appalachian State University
Boone, NC 08.2019 - 05.2021
Associate of General Studies -
McDowell Technical Community College
Marion, NC 01.2022 - Current
Skills
Troubleshooting
Team Building
Cash drawer management
Customer assistance
Time management
Team collaboration
Interactive communication skills
Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Timeline
Associate of General Studies -
McDowell Technical Community College
01.2022 - Current
Student IT Support
Appalachian State University
08.2019 - 05.2020
No Degree - Agriculture Education
Appalachian State University
08.2019 - 05.2021
Pharmacy Cashier
Premier Pharmacy
08.2017 - 08.2019
High School Diploma -
Avery County High School
08.2015 - 05.2019
Busser/Hostess
The Pedalin' Pig
06.2015 - 08.2017