Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Edwards

Spokane,WA

Summary

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Knowledge of and ability to use Mac’s, PC’s and related software. Strong interpersonal skills and the ability to work professionally with persons at all levels. Possess excellent spelling, grammar, punctuation and composition skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excellent skills in customer service, telephone etiquette and issue response. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Manager

Sir Suds Laundry Co.
04.2023 - 11.2023
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed and motivated employees to be productive and engaged in work.

Assistant Property Manager

Powell Property Management
03.2020 - 04.2023
  • Administered operations to handle needs of more than 500 tenants across over 250 property units.
  • Kept meticulous records of correspondence between management and tenants.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Communicated effectively with owners, residents, and on-site associates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Paraeducator

Auburn School District
01.2017 - 03.2020
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

Elementary Education

Green River Community College
Auburn, WA
2017

Skills

  • Creative and Adaptable
  • Dedicated Team Player
  • Calm and Professional Under Pressure
  • Self Starter
  • Multi-Line Telephone Systems
  • Accounting Oversight
  • Verbal and Written Communication
  • Office Management
  • Recordkeeping
  • Time Management
  • Cash Handling
  • Problem-Solving
  • Task Prioritization
  • Analytical and Critical Thinking

Timeline

Manager

Sir Suds Laundry Co.
04.2023 - 11.2023

Assistant Property Manager

Powell Property Management
03.2020 - 04.2023

Paraeducator

Auburn School District
01.2017 - 03.2020

Elementary Education

Green River Community College

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Suzanne Edwards