Michelle Lechuga
Santa Ana,CA
Overview
4
4
years of professional experience
Work History
Occupational Therapist Intern
Port View Preparatory
1361 Valencia Ave Tustin, CA 92780 United States
09.2023 - Current
- Supported therapists in administering standardized assessments to measure patients'' cognitive, physical, and emotional abilities.
- Demonstrated adaptability and flexibility in treatment delivery by working with patients across various clinical settings including inpatient rehab, outpatient clinics, and home health care services.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
Sales Associate Team Lead
Levis Jeans
Irvine, CA
04.2022 - 02.2023
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Maintained customer satisfaction with quick and professional handling of product returns
- Helped customers locate products and checked the store system for merchandise at other sites
- Increased sales by offering advice on purchases and promoting additional products
- Prepared merchandise for the sales floor by pricing or tagging
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Boosted sales by conferring with customers to evaluate purchase.
Dawood Insurance Agency
Kato Dawood
18800 Delaware St Suite 304 Huntington Beach Ca 9
06.2020 - 01.2023
- Oversaw complex claim settlements, ensuring fair resolutions for all parties involved while maintaining company profitability.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Special Education Teacher Assistant
Godínez Fundamental High School
Santa Ana, CA
05.2019 - 2020
- Supervised children during in-classroom activities and on the playground
- Interacted with children one-on-one and in small groups to enhance and support learning activities
- Communicated with parents to inform them about the child's progress and classroom behavior
- Maintained classrooms by disinfecting and sterilizing surfaces and toys
- Assisted teachers by developing lesson plans to meet educational goals for each child.
Education
Bachelors - Certified Occupational Therapy
Santa Ana College
Santa AnaAssociates - Psychology
California State University- Dominguez Hills
Carson, CA06.2022
High School Diploma -
Hector G. Godinez
Santa Ana, CA05.2020
Skills
- Strong Work ethic
- Communication Skills
- Problem-solving skills: creativity, critical thinking, and analytical skills
- Able to empathize with customers in a genuine way to let them know I am concerned with any issues
- Team Player that can follow and lead as situations dictate
- Psychosocial Support
- Fine Motor Skills
- Problem-Solving
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Occupational Therapist Intern
Port View Preparatory
09.2023 - Current
Sales Associate Team Lead
Levis Jeans
04.2022 - 02.2023
Dawood Insurance Agency
Kato Dawood
06.2020 - 01.2023
Special Education Teacher Assistant
Godínez Fundamental High School
05.2019 - 2020
Bachelors - Certified Occupational Therapy
Santa Ana College
Associates - Psychology
California State University- Dominguez Hills
High School Diploma -
Hector G. Godinez