Vikas Pulkam
Irving,TX
Summary
Overall 6.5 years of experience and working currently as a Business Analyst with experience in analyzing business processes, identifying problems, and recommending solutions to improve business performance. Strong communicator with a track record of successfully leading cross-functional teams to achieve project goals. Skilled in requirements gathering, data analysis, project management, and stakeholder management.
Overview
7
7
years of professional experience
Work History
Senior Business Analyst
OptumRX
12.2022 - Current
- Gathered and documented requirements from stakeholders, and collaborated with cross-functional teams, including Developers, QA testers, and business stakeholders, to ensure the product was developed as per the requirements
- Expertise in working in Agile environment using Scrum framework managed various team sizes including technical team and QA conducted discovery and brainstorming sessions to understand the requirement of the user and helped implement the same in committed timelines by efficient management of PBIs using Backlog management tool JIRA
- Conducted Scrum Ceremonies such as Daily Scrum, Sprint planning, Backlog review, Retrospective, grooming sessions, and Demos to ensure a smooth run of the project roadmap
- Developed and managed project plans conducted t-shirt sizing to get rough estimates and planned to deliver the features aligning with the release plans
- Ensured efficient and complete product backlog management by writing User stories, prioritizing them in backlog, and committing PBIs into the Sprints
- Trained and mentored junior business analysts, improving team performance and productivity
- Worked in autopilot mode to handle the backlog with minimal guidance and act as Scrum Master
- Shared responsibilities from Project Manager whenever it is required
- Utilized Software Development Life Cycle (SDLC) methodology to analyze business requirements and develop software solutions that aligned with the client’s goals and objectives.
- Created data models to support decision-making processes.
- Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
- Evaluated vendor proposals for technology solutions, ensuring alignment with organizational needs and budget constraints.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Collaborated with stakeholders to define project objectives and criteria.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
Business Analyst
Flutter Entertainment PLC
01.2020 - 07.2022
- Gathered requirements for complex Supplier and Customer portals using Apex pages for UI/UX and Oracle database packages to achieve the results
- Wrote complicated SQL queries to fetch data from the database for data analysis and provided recommendations on solutions
- Involved in Agile Methodologies for rapid development and regular adaptation to the varying requirements of the Stakeholders
- Trained and mentored junior business analysts, improving team performance and productivity
- Created User stories, Wireframe designs, sequence diagrams, Data Flow diagrams, Activity diagrams, and process maps using various tools.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Analyst
Amazon Development Centre India Pvt. Ltd
09.2016 - 04.2020
- Working in Agile methodology using Scrum framework for SDLC – Software Development Lifecycle, where I Conduct different scrum ceremonies like Daily Scrum meetings, Sprint planning (2 weeks sprint), Sprint demo, and Retrospective meetings
- Performing basic investigation of new requirements and conducting brainstorming/Discovery sessions to gather new requirements from stakeholders
- Serve as primary point of contact between stakeholders and the technical team to ensure effective communication and shared understanding
- Expertise in creating feature breakdowns into user stories and complete backlog management in Jira
- Conducting T-shirt sizing sessions with Tech and QA lead to get rough estimates and sizing/grooming sessions with developers and team to get exact estimates in story points
- Using the Balsamiq tool, I create basic abstracts and wireframes
- Closely working with the Design team and helping them understand the requirements
- Rote complicated SQL queries to fetch data from the database for data analysis and provided recommendations on solutions
- Involved in Agile Methodologies for rapid development and regular adaptation to the varying requirements of the Stakeholders
- Trained and mentored junior business analysts, improving team performance and productivity
- Created User stories, Wireframe designs, sequence diagrams, Data Flow diagrams, Activity diagrams, and process maps using various tools.
- Designed and developed data pipelines to acquire, clean, and process data.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Education
Master’s - information studies & data science
Trine University
Detroit, MI10.2023
Skills
- Agile Methodologies
- Microsoft Office (Excel, PowerPoint)
- Stakeholder Management
- Jira
- Scrum
- SLDC
- Communication
- Problem-solving
- Documentation
- Data Modeling
- Quality assurance
- Process Improvement
- Requirements Gathering
- Business Planning
- Financial Planning
- Project Management
- Forecasting and planning
- Information Processing
Timeline
Senior Business Analyst
OptumRX
12.2022 - Current
Business Analyst
Flutter Entertainment PLC
01.2020 - 07.2022
Business Analyst
Amazon Development Centre India Pvt. Ltd
09.2016 - 04.2020
Master’s - information studies & data science
Trine University
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