Junami Morales
Moreno Valley,CA
Summary
Encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Territory Manager
S&K Sales Co
Virginia Beach, VA
03.2018 - 04.2022
- Sold in new item distribution on every call to increase sales
- Obtained orders for new items and commitments for adequate shelf space in proper location
- Obtained orders for products and commitments for adequate floor/display space
- Communicated clearly with clients and distributor regarding product
- Insured that all products were placed in stores and properly shelved and displayed in all accounts
- Insured that all proper pricing signs were in place on all products represented.
- Built displays for product placement
- Provided credits for expired or damaged product at stores
Labor Management/Department Manager/Loss Preventio
AAFES Exchange
Riverside, CA
09.2003 - 03.2018
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Gained knowledge of company policies, protocols and processes.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Submitted reports on payroll activities.
- Reviewed time records for 120 employees to verify accuracy of information.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA06.1996
Skills
- Customer Service
- Verbal and Written Communication
- Problem Solving
- Adaptable to Changing Conditions
- Quality Assurance
- Team Building Leadership
- Cash Flow Management
- Microsoft Office
- Scheduling
- Policy and procedure adherence
- PPE Compliance
- CCTV Monitoring
- Loss prevention experience
- Report writing skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your life is as good as your mindset
Timeline
Territory Manager
S&K Sales Co
03.2018 - 04.2022
Labor Management/Department Manager/Loss Preventio
AAFES Exchange
09.2003 - 03.2018
High School Diploma -
Valley View High School
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