Cathy Holland

Responsible for establishing, developing, and maintaining relationships with community referral sources to achieve referrals and admissions. Manage all aspects of customers needs. Recruiting activities for local branch.

Responsible for providing management of the overall operations of the branch office. Responsible for oversight and day-to-day activities of all office staff, risk management requirements, payroll/billing, and all compliance and human resource needs. Responsible for overall service levels provided to clients and referral sources.

Responsible for establishing and maintaining contact with referral sources including hospitals, physicians, case managers and other payers. Prospect and qualify new clients. Responsible for recruiting and hiring qualified caregivers. Responsible for all supervisory visits, attendant orientations, and annuals. Increased number of referrals and worked closely with VA and other payor sources. Worked closely with director to provide effective assistance for operations of branch.