ELIZABETH KORCZYKOWSKI
Costa Mesa,CA
Summary
Experienced in the contemporary and luxury sector, I am a multi-store leader with a proven ability to make a financial impact and foster growth. Throughout my career, I have excelled as a strong people leader, consistently identifying, developing, retaining, and promoting talented individuals. With a track record of elevating businesses, I bring a unique blend of industry expertise and leadership skills to drive success in any organization.
Overview
22
22
years of professional experience
Work History
Senior Boutique Director
CHRISTIAN DIOR COUTURE
06.2018 - Current
- Promoted internally to Senior Director role; created specifically for this location based on performance
- Directly responsible for 10+ internal promotes within the Region
- Oversee Women’s and Men’s Christian Dior Flagship Boutiques in South Coast Plaza; responsible for >$75M in annual volume
- Drive measurable KPI results in CRM, conversion, and clienteling through consistent coaching on conversion behaviors and proactively planning business
- Train new leaders within both Region and Zone
- Curate training and onboarding materials for new and existing leaders at DIOR based on their background, skill set, and tenure with the brand
- Assisted in “Great to Greater” Program to help Top Talent prepare for the next steps in their career path
- Spend time in other markets to assist Boutique Directors and Managers moving into higher complexity renovations and roles within their market
- Host clients for High Jewelry, Fashion, and Haute Couture Shows in various domestic and International locations
- Work with CRM and Special Events teams to plan client experiences through Local Entertainment, corporate events in Boutique, and off-site events
- January 2023-Present
Boutique Director
Boutique Director
06.2018 - 01.2023
- Hired top talent and retained tenured associates as we quintupled the size of our business in a 5-year period
- Implemented granular category tracking for all key and secondary categories to promote strategic sales and sustainable growth year over year
- Hosted weekly Boutique walk throughs and leadership meetings to foster alignment among leaders and clear information cascade to their direct reports
- Managed change during our Women’s Boutique renovation and worked with corporate partners and outside vendors to ensure a seamless transition
- Selected as one of three leaders in North America to attend the LVMH Think Retail Program
Store Director
GUCCI
07.2015 - 06.2018
- Managed Costa Mesa flagship location in South Coast Plaza
- Communicated with Merchandising Teams to procure optimal assortment and depth in categories for maximum sales performance
- Selected as part of a group of three managers from North America to be a part of the Retail Excellence Focus Group to help streamline processes between North America and our International Partners
- Led, coached, and trained Leadership team and sales associates in alignment with Gucci and Kering Group training standards of Retail Excellence
- Developed top talent to prepare for next steps in their career path and guided them toward upward mobility within their areas of specialization
- Worked with Worldwide and Corporate Leadership teams to transition the store to and from our temporary location during our renovation
- Built and strengthened relationships with key members in the community to bring additional prospect client groups to shop at Gucci
General Manager- Hawaii Market
TORY BURCH
05.2009 - 07.2015
- Multi-Store General Manager of Hawaii, responsible for Ala Moana and Royal Hawaiian Boutiques
- Partnered with architect and sourced local construction company to build off-site warehouse
- Managed new store opening for Royal Hawaiian, hired and onboarded store team
- Developed each store’s leadership team to incorporate strategic planning to achieve monthly, quarterly, and annual targets
- Proactive Talent Management: Succession Planning- Developed internal talent for future roles within the company and reinforced elevated hiring standards to leadership team
- Empowered Assistant General Managers and Operations Managers in their decision-making processes by encouraging them to integrate different perspectives and work collectively to reach solutions
- General Manager-Ala Moana
- General Manager- South Coast Plaza
General Manager-East Hampton
CATHERINE MALANDRINO
05.2007 - 05.2008
- General Manager-Malibu
- General Manager-East Hampton
First Assistant
Executive Assistant to CHRISTIE BRINKLEY
12.2006 - 05.2007
Sales Associate- East Hampton
RALPH LAUREN
04.2005 - 12.2006
- Sales Associate- Rodeo Drive
Store Manager
A/X ARMANI EXCHANGE
01.2003 - 11.2005
Education
B.A. - Social Sciences With An Emphasis in Psychology
University of Southern California
01.2004
Skills
- Proficient in MAC and PC, Microsoft Office and Publisher
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Languages
French
Professional Working
Timeline
Senior Boutique Director
CHRISTIAN DIOR COUTURE
06.2018 - Current
Boutique Director
Boutique Director
06.2018 - 01.2023
Store Director
GUCCI
07.2015 - 06.2018
General Manager- Hawaii Market
TORY BURCH
05.2009 - 07.2015
General Manager-East Hampton
CATHERINE MALANDRINO
05.2007 - 05.2008
First Assistant
Executive Assistant to CHRISTIE BRINKLEY
12.2006 - 05.2007
Sales Associate- East Hampton
RALPH LAUREN
04.2005 - 12.2006
Store Manager
A/X ARMANI EXCHANGE
01.2003 - 11.2005
B.A. - Social Sciences With An Emphasis in Psychology
University of Southern California
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