ELIZABETH KORCZYKOWSKI
Costa Mesa,CA
Summary
Experienced in the contemporary and luxury sector, I am a multi-store leader with a proven ability to make a financial impact and foster growth. Throughout my career, I have excelled as a strong people leader, consistently identifying, developing, retaining, and promoting talented individuals. With a track record of elevating businesses, I bring a unique blend of industry expertise and leadership skills to drive success in any organization.
Overview
22
22
years of professional experience
Work History
Senior Boutique Director
CHRISTIAN DIOR COUTURE
Costa Mesa, CA
06.2018 - Current
- Promoted internally to Senior Director role; created specifically for this location based on performance
- Directly responsible for 10+ internal promotes within the Region
- Oversee Women’s and Men’s Christian Dior Flagship Boutiques in South Coast Plaza; responsible for >$75M in annual volume
- Drive measurable KPI results in CRM, conversion, and clienteling through consistent coaching on conversion behaviors and proactively planning business
- Train new leaders within both Region and Zone
- Curate training and onboarding materials for new and existing leaders at DIOR based on their background, skill set, and tenure with the brand
- Assisted in “Great to Greater” Program to help Top Talent prepare for the next steps in their career path
- Spend time in other markets to assist Boutique Directors and Managers moving into higher complexity renovations and roles within their market
- Host clients for High Jewelry, Fashion, and Haute Couture Shows in various domestic and International locations
- Work with CRM and Special Events teams to plan client experiences through Local Entertainment, corporate events in Boutique, and off-site events
- January 2023-Present
Boutique Director
Boutique Director
Costa Mesa, CA
06.2018 - 01.2023
- Hired top talent and retained tenured associates as we quintupled the size of our business in a 5-year period
- Implemented granular category tracking for all key and secondary categories to promote strategic sales and sustainable growth year over year
- Hosted weekly Boutique walk throughs and leadership meetings to foster alignment among leaders and clear information cascade to their direct reports
- Managed change during our Women’s Boutique renovation and worked with corporate partners and outside vendors to ensure a seamless transition
- Selected as one of three leaders in North America to attend the LVMH Think Retail Program
Store Director
GUCCI
Costa Mesa, CA
07.2015 - 06.2018
- Managed Costa Mesa flagship location in South Coast Plaza
- Communicated with Merchandising Teams to procure optimal assortment and depth in categories for maximum sales performance
- Selected as part of a group of three managers from North America to be a part of the Retail Excellence Focus Group to help streamline processes between North America and our International Partners
- Led, coached, and trained Leadership team and sales associates in alignment with Gucci and Kering Group training standards of Retail Excellence
- Developed top talent to prepare for next steps in their career path and guided them toward upward mobility within their areas of specialization
- Worked with Worldwide and Corporate Leadership teams to transition the store to and from our temporary location during our renovation
- Built and strengthened relationships with key members in the community to bring additional prospect client groups to shop at Gucci
General Manager- Hawaii Market
TORY BURCH
05.2009 - 07.2015
- Multi-Store General Manager of Hawaii, responsible for Ala Moana and Royal Hawaiian Boutiques
- Partnered with architect and sourced local construction company to build off-site warehouse
- Managed new store opening for Royal Hawaiian, hired and onboarded store team
- Developed each store’s leadership team to incorporate strategic planning to achieve monthly, quarterly, and annual targets
- Proactive Talent Management: Succession Planning- Developed internal talent for future roles within the company and reinforced elevated hiring standards to leadership team
- Empowered Assistant General Managers and Operations Managers in their decision-making processes by encouraging them to integrate different perspectives and work collectively to reach solutions
- General Manager-Ala Moana
- General Manager- South Coast Plaza
General Manager-East Hampton
CATHERINE MALANDRINO
05.2007 - 05.2008
- General Manager-Malibu
- General Manager-East Hampton
First Assistant
Executive Assistant to CHRISTIE BRINKLEY
12.2006 - 05.2007
Sales Associate- East Hampton
RALPH LAUREN
04.2005 - 12.2006
- Sales Associate- Rodeo Drive
Store Manager
A/X ARMANI EXCHANGE
01.2003 - 11.2005
Education
B.A. - Social Sciences With An Emphasis in Psychology
University of Southern California
01.2004
Skills
- Proficient in MAC and PC, Microsoft Office and Publisher
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Languages
French
Professional Working
Timeline
Senior Boutique Director
CHRISTIAN DIOR COUTURE
06.2018 - Current
Boutique Director
Boutique Director
06.2018 - 01.2023
Store Director
GUCCI
07.2015 - 06.2018
General Manager- Hawaii Market
TORY BURCH
05.2009 - 07.2015
General Manager-East Hampton
CATHERINE MALANDRINO
05.2007 - 05.2008
First Assistant
Executive Assistant to CHRISTIE BRINKLEY
12.2006 - 05.2007
Sales Associate- East Hampton
RALPH LAUREN
04.2005 - 12.2006
Store Manager
A/X ARMANI EXCHANGE
01.2003 - 11.2005
B.A. - Social Sciences With An Emphasis in Psychology
University of Southern California