Nicholas Frederiksen
Financial Advisor
Grand Island,NY
Summary
Hardworking restaurant management professional with a good business sense, exceptional customer relations skills and a motivational leadership style. Detail-oriented and thorough with a solid history of keeping businesses financial viable. Passionate in regards to helping clients and co-workers achieve their goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Restaurant Owner
A Slice Of Paradise LLC
Grand Island, NY, United States
01.2017 - 12.2021
- Analyzed hourly revenue to maintain efficient employee scheduling.
- Developed and monitored benchmarks to track progress and ensure minimal yearly growth rate of 10% was met.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Tracked dynamic supply cost pricing to ensure product profit consistently stayed within forecasted range.
- Displayed effective communication skills in regards to training employees as well as handling customer complaints in a way that minimized restaurant cost and maximized customer satisfaction.
- Demonstrated exceptional multitasking skills in time sensitive situations.
Cook Shift Leader
Mattina's Pizzeria
Kenmore, NY
01.2016 - 08.2016
- Mentored kitchen staff to prepare each for demanding roles.
- Coordinated hiring and training activities for kitchen and back of house employees while continuously monitoring performance.
- Cooked consistent and memorable dishes that brought new customers into establishment.
Assitant Manager
Johnny LaBella's
East Amherst, NY
01.2010 - 08.2015
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Education
BBA - Specialization in Accounting
Bowling Green State University
Bowling Green, OH 08.2010 - 05.2015
Skills
Time-Management
Benchmark Development
Multitasking
Delegation
Active Listening
Interpersonal Skills
Timeline
Restaurant Owner
A Slice Of Paradise LLC
01.2017 - 12.2021
Cook Shift Leader
Mattina's Pizzeria
01.2016 - 08.2016
BBA - Specialization in Accounting
Bowling Green State University
08.2010 - 05.2015
Assitant Manager
Johnny LaBella's
01.2010 - 08.2015