Ryan Doddy
Cordova,TN
Summary
Developed and implemented marketing plans to maximize sales and maximize customer satisfaction
Overview
16
16
years of professional experience
Work History
Merchandiser Manager
PepsiCo
12.2024 - Current
- Interacted with customers to obtain feedback and drive satisfaction.
- Assessed areas of service concern and developed improvement plans.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Maintained updated product knowledge to successfully educate and advise customers.
Sales Representative
PepsiCo
01.2023 - 12.2024
- Utilized CRM software to track contacts, sales, and customer data to leverage with store management resulting in more display space and IOD
- Followed up with customers to ensure satisfaction, resolve complaints, and collect feedback resulting in positive relationship with customer
- Developed and implemented creative sales strategies to increase market share
- Worked with management teams to develop annual sales plans, goals, and targets.
- Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
- Attended scheduled training sessions and department meetings to build expertise
Merchandiser
PepsiCo
05.2020 - 01.2023
- Expertly merchandised product displays in store to create an attractive and profitable product layout resulting in increased IOD
- Increased sales through creative and innovative product placement strategies
- Developed relationships with store managers to ensure cooperation and collaboration
- Implemented visual merchandising strategies to improve brand recognition
Store Manager
Dollar General
06.2009 - 05.2020
- Coordinated as the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
- Manage all daily functions of retail operations as the store manager, including visual merchandising for new products, inventory forecasting, and sales reporting
- Lead a team of ten sales associates, define workflows, provide coaching to improve sales performance, and build a high-performance work culture, [resulting in a top three district ranking for sales volume]
- Conduct performance evaluations, execute training initiatives, and develop incentives to drive employee engagement
- Collaborate with department managers and sales associates to implement product displays and improve visual merchandising
Education
Oswayo Valley High School
Shinglehouse, PA06-2005
Skills
- Leadership
- Communication
- Time Management
- Problem Solving
- Revenue Growth
Timeline
Merchandiser Manager
PepsiCo
12.2024 - Current
Sales Representative
PepsiCo
01.2023 - 12.2024
Merchandiser
PepsiCo
05.2020 - 01.2023
Store Manager
Dollar General
06.2009 - 05.2020
Oswayo Valley High School
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