Kim Dees

• Overseeing construction phase for all current deals working
• Scheduling all contracted work
• Following up with Contractors as well as customers for service calls
• Pulling permits
• Conducting walk-throughs with customers
• Managing the Home Centers Net Promoter Score (NPS – Customer Service)
• Schedule set-up and delivery and other service-related items
• Follow-up with customers utilizing various contact methods
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Assist other Sales Professionals as needed
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

• Ability to obtain appropriate manufactured home sales licensing
• Learn and comply with legal requirements that apply to the sale of manufactured homes
• Strong verbal communication skills
• Ability to excel and contribute to a team environment
• Strong organizational and time management skills
• Professional demeanor and appearance
• Ability to walk the lot and show homes throughout all seasons

• Overseeing construction phase for all current deals working
• Scheduling all contracted work
• Following up with Contractors as well as customers for service calls
• Pulling permits
• Conducting walk-throughs with customers
• Managing the Home Centers Net Promoter Score (NPS – Customer Service)
• Schedule set-up and delivery and other service-related items
• Follow-up with customers utilizing various contact methods
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Assist other Sales Professionals as needed
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

Suggested products and additional services that would best suit their dog’s needs while explaining the benefits.Achieved high weekly add-on percentages and commissions.Resolved complaints by listening to the problem, suggesting solutions, and working with the client to keep them satisfied.Warmly greet clients upon arrival, and thank them for their business while welcoming them back again.Followed company policies to maintain a safe, efficient work place.Assisted clients in finding solutions from departments out of my spectrum of knowledge.Performed grooming services while answering phones, making appointments, answering questions, and assisting any clients walking in.Entered and updated client information in the salon computer system.