Hyran Van Richardson
Sales Executive
Katy,TX
Summary
- Corporate and entrepreneurial Executive Sales Leader with over 20 years experience in both financial services and new business development sectors of diverse selling environments.
- Strong ability to communicate effectively and persuasively: conducting sales training, making technical and sales presentations, working cross-culturally with diverse individuals.
- Adept at building a strong bond with each prospect and customer from lead generation to close and beyond through consultative, solution-based approach.
- Proven leadership skills in developing staff, implementing programs, managing teams and projects, and initiating process improvements.
- Proficient with all MS office, internet applications & pipeline reporting systems.
Overview
17
17
years of professional experience
22
22
years of post-secondary education
Work History
Surveillance Investigator-Epidemiology
CITY OF HOUSTON HEALTH DEPARTMENT
Houston, TX
06.2020 - Current
- Conducted investigations of diseases under surveillance.
- Initiated patient interviews, contact with medical providers and collection/transport of biological specimens.
- Completed case report and data entry of the patient.
- Managed and maintained successful relationships with assigned providers and facilities to have timely and accurate disease reporting.
Lead Sales Specialist/3rd Key Manager
BOSE CORPORATION, RDG
Cypress, Texas
11.2018 - 01.2020
- Reported sales data to upper management for review.
- Led sales team to exceed monthly sales goals.
- Monitored sales team performance and provided constructive feedback.
- Championed company products and increased quarterly revenue.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached and mentored new sales associates for maximum performance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of stores in North America.
Sales Operations Manager
TIERRA del SOL FARMS, Inc
Fort Hancock, Texas
12.2014 - 09.2016
- Developed and maintained accounts in a 5-city territory( Houston, Dallas, San Antonio, Austin, El Paso)
- Primary focus was marketing to high-end restaurants, big-box grocery retailers and institutional customers with organic farm-to-table products
- Managed daily operations and various warehouse functions.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Director of Sales, General Sales Manager
TAX MASTERS, Inc, FIRST CLASS TAX RELIEF, Inc
Houston, Texas
10.2009 - 10.2014
- Responsible for managing sales operations for largest tax resolutions firm in the US. Led change and transformation across sales and business areas to align company resources.
- Reported directly to COO while spearheading and restructuring the sales process and procedures throughout the entire sales organization and collaborated with internal departments to ensure company policies and standards were upheld.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
New & Pre-Owned Vehicle Sales Manager
GENERAL MOTORS, STEWART CADILLAC
Houston, Texas
06.2005 - 10.2008
- Managed both new & used vehicles , while providing operational management support, marketing, financing arrangements, staff training, supervision, motivation and mentoring
- Developed and implemented new strategies to increase sales in the dealership by partnering with local businesses, universities and professional sports teams via promotional campaigns
- Established a 12-member sales team and delegated all phases of the sales cycle, including initial contact, selling features and benefits using a consultative sales approach, performing client needs assessments, negotiating and overcoming objections.
- Actively listened to customers, handled concerns quickly and escalated major issues to general sales manager.
Marketing Director
AON WORKSITE SOLUTIONS
Chicago, Illinois
06.1999 - 04.2003
- As Marketing Director, managed regional sales operations and oversaw the daily activities of a team of 13 account executives
- Managed marketing and sales of strategic business units. SBU encompassed a national enrollment team, ancillary staff members and sales teams that focused on major accounts such Dillard’s, American Airlines, Kubota, Asplundh, Super 8 motels, NASA Johnson Space Center, The Container Store
- Efforts earned an increase in divisional sales (Texas/Louisiana/Mississippi) of 465% within a 10-month period Y1
- Negotiated contracts and partnership agreements via a network of strategic alliances nationwide: U.S Chamber of Commerce, Better Business Bureau, National Association of Manufacturers (NAM), American Hotel & Lodging Association (AHLA) valued at $25 million
- Developed and integrated sales process and methodologies that grew account executive staff from 13 to 443 within 18 months, based on sales engagements.
Education
Business Administration, minor music
Texas Southern University
Houston, TX 08.1986 - 05.1988
Bachelor of Science - Business Administration
University of New Orleans
New Orleans, LA 07.1988 - 12.1990
Securities Series 7, 6, 63 And Group 1 Licenses -
Previously Held SEC Licenses
01.1996 - 01.2014
Skills
Organization and Time Management
undefinedTimeline
Surveillance Investigator-Epidemiology
CITY OF HOUSTON HEALTH DEPARTMENT
06.2020 - Current
Lead Sales Specialist/3rd Key Manager
BOSE CORPORATION, RDG
11.2018 - 01.2020
Sales Operations Manager
TIERRA del SOL FARMS, Inc
12.2014 - 09.2016
Director of Sales, General Sales Manager
TAX MASTERS, Inc, FIRST CLASS TAX RELIEF, Inc
10.2009 - 10.2014
New & Pre-Owned Vehicle Sales Manager
GENERAL MOTORS, STEWART CADILLAC
06.2005 - 10.2008
Marketing Director
AON WORKSITE SOLUTIONS
06.1999 - 04.2003
Securities Series 7, 6, 63 And Group 1 Licenses -
Previously Held SEC Licenses
01.1996 - 01.2014
Bachelor of Science - Business Administration
University of New Orleans
07.1988 - 12.1990
Business Administration, minor music
Texas Southern University
08.1986 - 05.1988
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