Alma Cruz
San Francisco,CA
Summary
Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
12
12
years of professional experience
Work History
Patient Support Assistant
UCSF Benioff Children's Hospital
05.2019 - Current
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
Laundry Attendant
Shermsonia Laundromat
03.2012 - Current
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
Sandwich Maker
Subway
01.2014 - 05.2019
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Housekeeping Room Attendant
The Mosser Hotel
02.2012 - 07.2013
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
High School Diploma -
Saint Anthony High School
San Antonio, Guagua, Pampanga, Philippines04.1980
Skills
- Interdisciplinary Care
- Supporting Daily Living Needs
- Mobility Devices
- Nursing Assistance
- Hospitality Management
- Stocking Bathrooms
- Electrical Equipment
- Customer Retention
- Supply Inventory Management
- Providing Feedback
- Mopping and Buffing Floors
- Vacuuming and Sweeping
- Chemical Cleaners
- Dusting Furniture
- Folding Clean Laundry
- General Housekeeping
Timeline
Patient Support Assistant
UCSF Benioff Children's Hospital
05.2019 - Current
Sandwich Maker
Subway
01.2014 - 05.2019
Laundry Attendant
Shermsonia Laundromat
03.2012 - Current
Housekeeping Room Attendant
The Mosser Hotel
02.2012 - 07.2013
High School Diploma -
Saint Anthony High School