Lailanie Livingston
Med-Legal Administrator
Live Oak,TX
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Med-Legal Administrator/Executive Assistant to the Chairman and CEO
Industrial Health Care
Los Angeles, CA
09.2014 - Current
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Administered medical billing and collections, marketing and operational budgets.
- Defined medical and administrative best practices in policies and procedures.
- Created robust systems and controls to improve patient records management.
- Directed cost management, utilization management, quality assurance and medical protocol development initiatives.
- Completed patient referrals to other medical specialists.
- Followed exact procedures for handling transfers and other releases of medical records.
- Posted billings to medical insurance providers.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Researched and compiled statistical data to support cost control and care improvement initiatives.
- Prepared and processed forms for government healthcare programs.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Secured medical records against loss or unauthorized access.
- Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
- Maintained database for storage and retrieval of medical records.
- Utilized EMR software to manage and confirm patient data, such as insurance, demographic and medical history information.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Prepared meeting agendas and briefing papers for directors and executive team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Trained junior office staff in correct procedures and reporting requirements.
- Created expense reports, budgets and filing systems for management team.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Med-Legal Corporate Editor/Operations Supervisor
First Source Business Solutions, Inc. / Industrial
Makati, Philippines
03.2012 - 09.2014
- Reviewed and maintained required documents for safety, security and quality processes.
- Performed administrative activities to manage operations.
- Reviewed and analyzed reports and communicated results to management.
- Assisted in recruiting, hiring and training of team members.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Directed strategic workforce planning, performance management, and benefits administration.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Worked alongside administrative assistants and psychologists on complex cases and med-legal processes.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Effectively communicated with client's health information management department contact to correctly interpret assignments and details.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Translated medical jargon into correct terminology.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Worked cohesively with psychologists and other clinical staff to complete medical legal reports.
- Performed qualitative analysis of records for accuracy, internal consistency and correlation of recorded data.
- Corrected grammar, spelling and syntax mistakes in medical records.
Medical Historian
EData Services Phils, Inc.
Makati, Philippines
07.2011 - 02.2012
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Prepared initial patient charts for admission.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Reviewer
EData Services Phils., Inc.
Makati, Philippines
07.2010 - 02.2012
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Input data into computer programs and filing systems.
- Maintained accuracy, completeness and security for medical records and health information.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Maintained database for storage and retrieval of medical records.
- Utilized EMR Software to manage and confirm patient data, such as insurance, demographic and medical history information.
- Compiled, abstracted and coded patient data using classification manuals and standard systems.
- Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
Education
Bachelor of Science - Nursing
Bulacan State University
Malolos, Bulacan, Philippines 06.2006 - 03.2010
Skills
Research and data analysis
undefinedAdditional Information
ACADEMIC AWARDS:
· Best in Physiology
· Best in Clinical Performance
Timeline
Med-Legal Administrator/Executive Assistant to the Chairman and CEO
Industrial Health Care
09.2014 - Current
Med-Legal Corporate Editor/Operations Supervisor
First Source Business Solutions, Inc. / Industrial
03.2012 - 09.2014
Medical Historian
EData Services Phils, Inc.
07.2011 - 02.2012
Medical Reviewer
EData Services Phils., Inc.
07.2010 - 02.2012
Bachelor of Science - Nursing
Bulacan State University
06.2006 - 03.2010
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