Janelle Harvey
Escondido,CA
Summary
I am currently finishing up my AAT degree at Palomar College in San Marcos. Since starting, my academic success has only increased. I have math experience and am also a Literature major. I previously worked at the Toyota Premier dealership in Poway as a cashier for almost 2 years. I did enjoy my time there as a cashier for the service side, but I ended up leaving to focus more on my studies. My current job as a Student Peer Mentor with the Office for Student Success has been wonderful and taught me more skills such as experience in supporting individual educational achievements among classmates through incremental progress and campus resource offerings. Encouraging, thoughtful presence on- and off-campus with natural affinity to build community and promote peer achievement. Being able to balance work and school is important to me, hence why I have such a strong work ethic and will to do better than I was before, ensuring I manage my time effectively as well. I enjoy speaking with new people, am not shy, and am willing to talk to whoever wherever! I can say that my time working at Toyota and Palomar College gave me more knowledge on how to deal with various people and situations, and for that, I am very appreciative.
Overview
5
5
years of professional experience
Work History
Student Peer Mentor
Palomar College Counseling Department
10.2023 - Current
- As a student Peer Mentor, I can assist students with a grand variety of services such as enrolling in their classes, and connecting them to the specific resources they may need on campus, I also have had the pleasure of facilitating workshops for coworkers and other faculty members
- I have also done several outreach campaigns specifically for African American students on campus
- This position has given me the knowledge of navigating the ins and outs of higher education which will certainly be of benefit to me for my career as a Professor/ Counselor in the future.
Cashier/Customer Service
Toyota
07.2021 - 03.2023
- My position included me handling checks, cash, electronic forms of payment, different split payments, and scanning just about every RO that was dealt with that day or days prior
- I also did some paperwork, worked with computers, and speak with many different customers about certain topics and making sure that I handle things in a respectful manner.
Sales Associate
Kids Footlocker
07.2020 - 08.2021
- I used to sell sneakers! Since I worked at such a popular store I was constantly encountering all different types of people
- I'm fairly quick at learning new things, and great at following instructions! I am also very talkative, this helped me whenever I would need to make a sale or help a customer make a decision
- There wasn't too much at all that I couldn't handle, and I was also on the register quite a bit
Team Member
Miniso
05.2019 - 08.2019
- I worked at the front as a cashier when I was needed but I would also restock items when needed
- I would constantly make sure that the store was looking full, making sure things were never messy as well.
Education
Associate's Degree for Transfer in English -
Palomar College
San Marcos, CA05.2024
High school diploma in student -
San Pasqual High School
Escondido, CA05.2020
Skills
- Languages (4 years)
- Customer Service-Kids Footlocker (1 year)
- Self-awareness
- Active Learning
- Problem-Solving
- Time Management
- Emotional Support
- Student Support
- Mentoring
- Use of Excel
- Writing Skills
- Organizational Skills
- Administrative Experience
Accomplishments
- Used Microsoft Excel to develop retention tracking spreadsheets of students.
- Used Powerpoint and a Previous assignment to give a formal presentation about Colorism within Our Youth and Society during Black History Month.
- Participated in distributing the CCSSE survey to 72 different classrooms for the University of Texas at Austin.
Additional Information
I have strong communication skills and a dynamic personality that enables me to engage effectively with others. I demonstrate adaptability by seamlessly transitioning between social environments and professional contexts. With a firm commitment to prioritizing tasks, I consistently maintain a balance between academic pursuits, employment responsibilities, and personal commitments. I am recognized for my reliability and accountability, ensuring that I consistently deliver results and uphold high standards of performance. Additionally, I approach customer interactions with confidence and professionalism, ensuring positive experiences and fostering strong relationships.
Relocation
- Poway, CA
- San Marcos, CA
Affiliations
- Umoja Club President and Member
Timeline
Student Peer Mentor
Palomar College Counseling Department
10.2023 - Current
Cashier/Customer Service
Toyota
07.2021 - 03.2023
Sales Associate
Kids Footlocker
07.2020 - 08.2021
Team Member
Miniso
05.2019 - 08.2019
Associate's Degree for Transfer in English -
Palomar College
High school diploma in student -
San Pasqual High School