Kenneth Wilson
Kissimmee,Florida
Summary
Insightful Deputy Sheriff with 16 years of experience in K-9/Patrol environment and commitment to maintaining high levels of safety and organization. Proven leader with great and detail-oriented observation skills. Goal-oriented with calm and focused demeanor in stressful situations.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Patrol Sergeant
Osceola County Sheriff's Office
Kissimmee
06.2005 - Current
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Granted or denied leave requests and scheduled coverage for shortages.
- Commanded on-scene tactical teams during critical incidents.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Assisted in special investigations and crime prevention programs.
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
- Managed debriefings for criminal subjects to acquire data relevant to investigations.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Increased productivity by supervising daily activities and performance of nine deputies.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
Account Manager
Coca Cola Enterprises
Sebring, FL
03.1995 - 03.2005
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Introduced new processes to improve account and market tracking for better data analysis.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Educated clients on new brands and updated account information to maintain high standards of client service.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Territory Manager
Royal Cup
Melbourne, FL
02.1993 - 03.1995
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed over 125 accounts within south east Georgia and north east Florida territory.
- Tracked changing product lines to effectively meet dynamic market demands.
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving full service coffee-care market share.
Sales Representative
Pocahontas Food Service
Gainesville, FL
12.1987 - 03.1993
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Education
Law Enforcement Standards
Polk State College
Winter Haven, FL06.2005
High School Diploma -
Kathleen Senior High School
Lakeland, FL06.1987
Skills
- Verbal and Written Communication
- Issuing Citations
- Court Testimony
- Maintaining Order
- Criminal Investigations
- Public Safety
- Time Management
- First Aid
- Critical Thinking
Certification
- CFR - Certified First Responder
- Full Service K-9 Handler/Trainer Training
- FTO for Law Enforcement
- Ethics in Sheriffs Office Leadership
- Middle Management
- CJIS
- Line Supervision
- ICS 700
- ICS 200
- Florida General Instructor Course
- K-9 Team Instructor Course
Timeline
Patrol Sergeant
Osceola County Sheriff's Office
06.2005 - Current
Account Manager
Coca Cola Enterprises
03.1995 - 03.2005
Territory Manager
Royal Cup
02.1993 - 03.1995
Sales Representative
Pocahontas Food Service
12.1987 - 03.1993
Law Enforcement Standards
Polk State College
High School Diploma -
Kathleen Senior High School