- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering
- Outdoor Recreation
- Cooking
- Participating in local clean-up initiatives
- Backpacking and Hiking
Patricia Crawford
Damascus,MD
Summary
Driven and efficient Administrative Assistant……… Developed skills in administration and team coordination within fast-paced office environment, now seeking to transition into new field. Expertise in managing schedules, optimizing office workflows, and ensuring seamless operations. Looking to apply these transferable skills to contribute effectively in different professional capacity.
Overview
27
27
years of professional experience
Work History
Office Manager
National Institute of Standards and Technology
03.2003 - Current
- Distribute mail & packages, place all orders, CAMS proficient, reconciling bankcard statement monthly, assist with the logistics concerning Seminars, Conferences, & minutes of the meeting
- Types/proofs memos, for NIST departments, Enters T/A data, prepares orders & vouchers in Travel Manager, both foreign & Domestic
- Maintains electronic Calendar, serves as back up to other groups in the division, setup seminars and have done several relocation travels
- Updates group web page & serves as back up to other groups in the division
- Set up meetings/seminars and helps with NRC postdocs with their relocation travels
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Front Desk Assistant
Telesec Corestaff
11.2002 - 02.2003
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Assisted manager with guest check-in and check-out and provided customer service.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
Administrative Assistant
Dr. Simmonds and Simmonds
02.1999 - 11.2001
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Greeted patients and provided required paperwork to facilitate services.
- Called patients to confirm scheduled appointments day in advance.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Proposal Coordinator
COMSYS
04.1998 - 02.1999
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Reviewed in-house stock to determine materials availability for production jobs.
- Coordinated with production team to support productivity targets and deadline management.
- Streamlined workflow processes, enhancing overall team performance and output quality.
- Created and maintained detailed reports and schedules of all production tasks.
Education
Some college - Business
Montgomery College
Germantown, MDHigh School -
Damascus High School
Damascus, MD06.1993
Skills
- Administrative
- Problem-solving skills
- Document formatting
- Excellent communication
- Time management
- Billing
- Microsoft Word
- Decision Making
- Internet Explorer
- PowerPoint
- Travel Manager
- CSTARS
- Corporate Time
- Informs
Phone - Evening
240-600-7664
Interests
Timeline
Office Manager
National Institute of Standards and Technology
03.2003 - Current
Front Desk Assistant
Telesec Corestaff
11.2002 - 02.2003
Administrative Assistant
Dr. Simmonds and Simmonds
02.1999 - 11.2001
Proposal Coordinator
COMSYS
04.1998 - 02.1999
Some college - Business
Montgomery College
High School -
Damascus High School
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