I have experience as a server and host in a hot pot restaurant, Haidilao, which is a multinational chain restaurant. Therefore, they have high requirements for staff management and training.
The experiences in the restaurant taught me how to communicate effectively with the customers and how to make them satisfied with our service.
I believe that no matter what industry, the essence is the process of communicating with customers, understanding and meeting their demands, and providing the most dedicated services.
And I am very interested and willing to learn and dare to try.