Kirsten McKinney
Lexington,KY
Summary
Insightful and dedicated behavioral health professional offering a comprehensive background supporting various roles in the field. Effective professional who ensures the task at hand is completed while maintaining communications with all levels of personnel by relying on excellent interpersonal skills. Quickly masters new roles to achieve positive results. Accomplished measurable results while assisting teams in a dynamic, fast - paced environment. Recipient of multiple awards for outstanding performance and professionalism. Bachelor of Science and Master of Arts in Psychology, and vast operational experience.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
LifeStance Health
12.2021 - Current
- Conducted initial assessments of patient needs and eligibility for various programs or services offered by the organization.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Communicated with referral sources, physicians, and associated staff to ensure patients received appropriate services and resources.
- Entered referrals into appropriate system based on type of referral obtained.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Improved overall patient experience by providing knowledgeable answers to inquiries related to appointment scheduling, insurance coverage, or clinical procedures.
- Assisted with the training of new staff members to ensure consistent adherence to clinic policies and procedures for intake coordination tasks.
Mental Health Technician II
The Ridge Behavioral Health System
02.2019 - 03.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with patients to create safe and supportive environment.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Oriented and cross trained new staff within various hospital units.
Registered Behavior Technician
Excel ABA
05.2018 - 10.2018
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Supported patient confidentiality in accordance with HIPAA regulations.
Registered Behavior Technician
Wee Can Autism And Behavioral Consultation
07.2017 - 02.2018
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Supported patient confidentiality in accordance with HIPAA regulations.
Therapeutic Child Support Worker
Key Assets Kentucky
04.2017 - 07.2017
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Assisted residents in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for residents, ensuring their comfort and dignity at all times.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual's unique needs.
- Maintained detailed records of clients' progress towards personal goals, sharing updates regularly with families and healthcare teams.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
- Facilitated socialization opportunities for residents, promoting inclusion within the community.
ABA Therapist
Children's Autism Center, Inc.
02.2016 - 10.2016
- Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
- Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client's needs.
- Conducted comprehensive assessments to evaluate clients' strengths, needs, and progress for data-driven treatment planning.
- Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
- Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
- Monitored and documented client progress using data collection techniques.
- Maintained accurate documentation of session notes, progress reports, and treatment plan updates for seamless communication among team members.
Education
Master of Arts - Psychology
The Chicago School of Professional Psychology
Los Angeles, CA12.2019
Bachelor of Science - Psychology
Indiana Institute of Technology
Fort Wayne, IN12.2015
Skills
- Patient confidentiality
- Patient Advocacy
- Customer Service
- Microsoft Office
- Documentation and Recordkeeping
- Relationship Building
- Staff Training
- Workflow Optimization
- Social Services
- Attention to Detail
- Crisis Intervention
- Conflict Resolution
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Intake Coordinator
LifeStance Health
12.2021 - Current
Mental Health Technician II
The Ridge Behavioral Health System
02.2019 - 03.2021
Registered Behavior Technician
Excel ABA
05.2018 - 10.2018
Registered Behavior Technician
Wee Can Autism And Behavioral Consultation
07.2017 - 02.2018
Therapeutic Child Support Worker
Key Assets Kentucky
04.2017 - 07.2017
ABA Therapist
Children's Autism Center, Inc.
02.2016 - 10.2016
Master of Arts - Psychology
The Chicago School of Professional Psychology
Bachelor of Science - Psychology
Indiana Institute of Technology
Similar Profiles
Madison DuganMadison Dugan
Practice Coordinator at LifeStance HealthPractice Coordinator at LifeStance Health
Jennifer HutchensJennifer Hutchens
Clinical Psychologist at LifeStance HealthClinical Psychologist at LifeStance Health
Emily Kyte, LCSWEmily Kyte, LCSW
Outpatient Therapist at LifeStance HealthOutpatient Therapist at LifeStance Health
Madison ArtistMadison Artist
Director, Learning and Development at LifeStance HealthDirector, Learning and Development at LifeStance Health
Samuel MaisonSamuel Maison
Facilitator at Activate GamesFacilitator at Activate Games