Philip Revak Green

• Collaborated with team members to engineer solutions to complex problems.
• Individually designed the architecture for a series of microservices to build a REST API, then built it.
• Debugged and expanded upon a legacy system integrating Saviynt with Okta as well as proprietary APIs and UI to ensure the smooth functioning of identity & access management.
• Wrote SQL queries and Saviynt Analytics to help non-technical teams access data as needed.
• Participated Agile methodology planning sessions.
• Served as a liaison between the software development and security teams, as well as conducted a weekly review of login activity and errors to identify irregularities.

• Designined and implemented solutions in a variety of languages and with a multitude of tools, including Typescript, Python, and Twilio studio.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Developed robust, scalable, modular and API-centric infrastructures.
• Collaborated with clients to define solution requirements and ensure the end product actually solved clients' issues.

• Checked configuration files and logs to uncover root causes of problems.
• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
• Collaborated with team to analyze system solutions based on client requirements.
• Implemented solutions to individual system components, as coordinated by team leads.

- Reverse engineered decades old legacy code and refactored an outdated database to keep the company current.

- Created and implementing database designs and data models.

- Collaborated with technical staff to ensure new database schema would allow them to more efficiently track data.

- Worked with non-technical staff to ensure UI met their requirements.

- Designed components to integrate Salesforce CRM with Twilio Taskrouter

- Helped organize intern team into Agile framework

- Maintained professional and compassionate attitude while dealing with high-stress encounters.

- Created safety plans for survivors in dangerous situations.

- Helped other survivors recognize potential dangers.

- Maintained strict standards of client confidentiality.

- Kept meticulous records of client interactions to prevent potential harm caused by bureaucratic shuffle.