Summary
Overview
Work History
Education
Skills
Timeline
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Kenia Mabine

Wichita,KS

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Competent Logistics Manager offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building. Works well within union or nonunion environments.

Overview

2
2
years of professional experience

Work History

Logistics Manager

USAF
04.2021 - Current
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed receiving of wide range of products daily.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Kept corporate departments and customers updated on critical shipments.
  • Developed and implemented web-based tracking systems for improved monitoring.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • collaborated with warehouse staff and maintained efficiency in fast-paced environment.
  • Collaborated with manufacturing and supply chain management.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Integrated warehouse operations with existing and new business processes.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Managed timely and effective replacement of damaged or missing products.
  • Maintained up-to-date knowledge of product and service changes.
  • Sought ways to improve processes and services provided.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Bayside High School
Virginia Beach, VA
06.2020

Skills

  • Quality Standards
  • Microsoft Excel
  • Project Management
  • Scheduling Software
  • Microsoft Access
  • Email Software
  • Order Supplies
  • Shipping and Receiving
  • Safety Standards
  • Inventory Supplies
  • Client Needs Assessment
  • Risk Management
  • Time Management
  • Supply Positioning
  • Cost Tracking
  • Market Pricing
  • Logistics Processes
  • Complex Problem-Solving
  • Testing Orders
  • Freight Flow
  • Manage Inventory
  • Active Listening
  • Track Shipments

Timeline

Logistics Manager

USAF
04.2021 - Current

High School Diploma -

Bayside High School

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Kenia Mabine