Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
DSP Worker
Epilepsy Center of Northwest
08.2021 - 03.2023
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Transported clients to and from medical appointments with safety and efficiency.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Food Service Worker
UTMC
03.2000 - 12.2015
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Bowsher
Toledo, OH
06-1999
Skills
Healthcare facility standards
Sanitation procedures
Sterilization techniques
Hazardous waste management
Timeline
EVS Technician
Promedica Toledo Hospital
11.2022 - 01.2024
DSP Worker
Epilepsy Center of Northwest
08.2021 - 03.2023
Food Service Worker
UTMC
03.2000 - 12.2015
High School Diploma -
Bowsher
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