KELSEY NOTEBOOM
Program Coordinator
Saint Clair Shores,MI
Summary
Accomplished Program Coordinator offering 5+ year track record of success in managing high-quality programs in dynamic business environments. Analytical problem solver and exceptional decision-maker.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Program Coordinator
United Physicians
Bingham Farms, MI
10.2020 - Current
- Orchestrated smooth and efficient program implementation by collaborating cross-functionally across departments.
- Analyzed program requirements to set milestones to ensure timely and compliant completion of deliverables across organization
- Conceived and communicated dependencies of internal and external activities to facilitate successful organizational performance
- Established efficient workflow processes and implemented modifications to improve overall effectiveness
- Facilitated meetings with interdisciplinary teams and external stakeholders acting in a collaborative and consultative capacity to ensure completion of requirements
Supplier Quality Engineer
PTM Corporation
Fair Haven, MI
01.2020 - 10.2020
- Managed 60+ supplier contacts
- Developed PLEX ERP Supplier Module with internal team
- Tested PLEX ERP Supplier Module functions
- Created PLEX ERP Supplier Module user and functional documentation
- Launched and supported post PLEX ERP go-live at supplier locations
- Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
- Developed quality planning for multiple product launches by verifying customer requirements and implementing control standards with suppliers
- Analyzed issues with supplier supplied components and resolved quality control issues through collaboration with third-party leadership
Quality Engineer
PTM Corporation
Fair Haven, MI
05.2018 - 01.2020
- Managed contact with 100+ Customers
- Contributed to problem-solving PLEX ERP production issues
- Designed user and functional documentation for PLEX ERP production use
- Facilitated training for associates and management in PLEX ERP
- Identified and proposed PLEX ERP application system changes for better use on manufacturing floor
- Directed multi-disciplinary team defect reviews to discern and address root causes
- Forecasted labor budgeting needs and presented proposals to management for approval
- Facilitated corrective action implementation and data analysis to confirm elimination of quality issue
- Developed and maintained strong relationships with customers, team members, and management during difficult quality issues
- Produced, analyzed, and reported on diagnostic outcomes, non-compliance issues and other negative factors discovered during production
Customer Quality Engineer
PTM Corporation
Fair Haven, MI
08.2016 - 05.2018
- Analyze multiple plant metrics in PLEX ERP and reported outcomes to Director of Quality
- Tracked, prioritized and organized defects with PLEX ERP, working with multi-disciplinary team to facilitate timely corrections
- Maintained effective communication with customers during quality concerns
- Supported quality team members during corrective action updates
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Prepared and participated in ISO/TS & IATF audits
Education
Bachelor of Science - Business
University of Phoenix
01.2019 - 03.2022
No Degree - Social Studies
Michigan State University
01.2011 - 05.2016
Skills
PLEX ERP
Microsoft Office
Analytical & Critical Thinking
Verbal & Written Communication
Problem-Solving
Teamwork & Collaboration
Project Management
Timeline
Program Coordinator
United Physicians
10.2020 - Current
Supplier Quality Engineer
PTM Corporation
01.2020 - 10.2020
Bachelor of Science - Business
University of Phoenix
01.2019 - 03.2022
Quality Engineer
PTM Corporation
05.2018 - 01.2020
Customer Quality Engineer
PTM Corporation
08.2016 - 05.2018
No Degree - Social Studies
Michigan State University
01.2011 - 05.2016